Win11系统安装语音访问提示下载失败的解决方案
<p style="color: rgb(52, 52, 52); font-family: "Microsoft YaHei", Arial, sans-serif, 宋体; background-color: rgb(255, 255, 255); text-align: center;"><span style="font-size: 24px;"><strong>Win11系统安装语音访问提示下载失败的解决方案</strong></span></p><h2 style="color: rgb(52, 52, 52); font-family: "Microsoft YaHei", Arial, sans-serif, 宋体; background-color: rgb(255, 255, 255);"><span style="font-size: 24px;"><strong>故障现象：</strong></span></h2><p style="color: rgb(52, 52, 52); font-family: "Microsoft YaHei", Arial, sans-serif, 宋体; background-color: rgb(255, 255, 255);"><span style="font-size: 18px;">Win11系统下设置-辅助功能-语音访问，点击开启后提示下载失败。</span></p><p style="color: rgb(52, 52, 52); font-family: "Microsoft YaHei", Arial, sans-serif, 宋体; background-color: rgb(255, 255, 255);"><span style="font-size: 18px;"><img src="https://chinakb.lenovo.com.cn/chinakb/prod-api/file/downloadFile?key=uniko/IMAGE/19a431764bdfa51ea0b6b5b4fd40a49f-1761874384413.png&name=mceclip0.png" width="800" style="cursor: pointer; border: 0px; max-width: 100%; height: auto !important;"></span></p><h2 style="color: rgb(52, 52, 52); font-family: "Microsoft YaHei", Arial, sans-serif, 宋体; background-color: rgb(255, 255, 255);"><span style="font-size: 24px;"><strong>解决方案一</strong>：</span></h2><p style="color: rgb(52, 52, 52); font-family: "Microsoft YaHei", Arial, sans-serif, 宋体; background-color: rgb(255, 255, 255);"><span style="font-size: 18px;">排查网络问题：</span></p><p style="color: rgb(52, 52, 52); font-family: "Microsoft YaHei", Arial, sans-serif, 宋体; background-color: rgb(255, 255, 255);"><span style="font-size: 18px;">（1）替换网络环境。</span></p><p style="color: rgb(52, 52, 52); font-family: "Microsoft YaHei", Arial, sans-serif, 宋体; background-color: rgb(255, 255, 255);"><span style="font-size: 18px;">（2）使用Winsock重置网络，按win+X选择终端管理员运行：netsh winsock reset回车，重启机器。取消网络代理，internet属性-连接-局域网设置-取消代理</span></p><p style="color: rgb(52, 52, 52); font-family: "Microsoft YaHei", Arial, sans-serif, 宋体; background-color: rgb(255, 255, 255);"><span style="font-size: 18px;"><img src="https://chinakb.lenovo.com.cn/chinakb/prod-api/file/downloadFile?key=uniko/IMAGE/399d5352b41ddb1f4f820c3184aa3d02-1761874396417.png&name=mceclip1.png" style="cursor: pointer; border: 0px; max-width: 100%; height: auto !important;"></span></p><p style="color: rgb(52, 52, 52); font-family: "Microsoft YaHei", Arial, sans-serif, 宋体; background-color: rgb(255, 255, 255);"><span style="font-size: 18px;"><img src="https://chinakb.lenovo.com.cn/chinakb/prod-api/file/downloadFile?key=uniko/IMAGE/93e258128b07b309453d20f0d712fc7d-1761874433931.png&name=mceclip2.png" style="cursor: pointer; border: 0px; max-width: 100%; height: auto !important;"></span></p><p style="color: rgb(52, 52, 52); font-family: "Microsoft YaHei", Arial, sans-serif, 宋体; background-color: rgb(255, 255, 255);"><span style="font-size: 18px;">（3）排查机器是否有安装VPN，取消VPN测试。</span></p><p style="color: rgb(52, 52, 52); font-family: "Microsoft YaHei", Arial, sans-serif, 宋体; background-color: rgb(255, 255, 255);"> </p><h2 style="color: rgb(52, 52, 52); font-family: "Microsoft YaHei", Arial, sans-serif, 宋体; background-color: rgb(255, 255, 255);"><span style="font-size: 24px;">解决方案二：</span></h2><p style="color: rgb(52, 52, 52); font-family: "Microsoft YaHei", Arial, sans-serif, 宋体; background-color: rgb(255, 255, 255);"><span style="font-size: 18px;">重置Microsoft Stores：按下Win+ R，打开“运行”对话框，输入 wsreset.exe，然后选择“确定”。稍后系统将打开一个空白的命令提示符窗口，约2-10s左右会自重启打开Microsoft Stores。点开下载-检查更新-查看是否有Speach Pack Chinese(Simplified)程序，点击更新后，即可打开语音访问功能。</span></p><p style="color: rgb(52, 52, 52); font-family: "Microsoft YaHei", Arial, sans-serif, 宋体; background-color: rgb(255, 255, 255);"><span style="font-size: 18px;"><img src="https://chinakb.lenovo.com.cn/chinakb/prod-api/file/downloadFile?key=uniko/IMAGE/93e258128b07b309453d20f0d712fc7d-1761874440472.png&name=mceclip3.png" style="cursor: pointer; border: 0px; max-width: 100%; height: auto !important;"></span></p><p style="color: rgb(52, 52, 52); font-family: "Microsoft YaHei", Arial, sans-serif, 宋体; background-color: rgb(255, 255, 255);"><span style="font-size: 18px;"><img src="https://chinakb.lenovo.com.cn/chinakb/prod-api/file/downloadFile?key=uniko/IMAGE/e82c7109cbdbb293d29d5944f7c61a89-1761874444083.png&name=mceclip4.png" style="cursor: pointer; border: 0px; max-width: 100%; height: auto !important;"></span></p><p style="color: rgb(52, 52, 52); font-family: "Microsoft YaHei", Arial, sans-serif, 宋体; background-color: rgb(255, 255, 255);"><span style="font-size: 18px;">若Speach Pack Chinese(Simplified)更新失败，Win+R输入msconfig-服务-勾选隐藏所有Microsoft服务（H)，点确定-应用，然后重启机器。干净启动机器测试可以正常访问语音功能，再次重启机器即可正常。</span></p><p style="color: rgb(52, 52, 52); font-family: "Microsoft YaHei", Arial, sans-serif, 宋体; background-color: rgb(255, 255, 255);"> </p><h2 style="color: rgb(52, 52, 52); font-family: "Microsoft YaHei", Arial, sans-serif, 宋体; background-color: rgb(255, 255, 255);"><span style="font-size: 24px;">总结：</span></h2><p style="color: rgb(52, 52, 52); font-family: "Microsoft YaHei", Arial, sans-serif, 宋体; background-color: rgb(255, 255, 255);"><span style="font-size: 18px;">Speach Pack Chinese(Simplified)是语音辅助工具，但完成了Microsoft Store 的重置，工具更新一直失败，问题依旧存在，可能有一些程序已损坏或阻碍下载继续进行。因此必须执行干净启动，系统重新加载更新了Speech Pack Chinese后可以正常打开语音访问。</span></p> SF页:
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