联想设备指纹识别功能全解析:设置、问题与解决
<h1 id="top_0" class="ace-line heading-h2" dir="auto" data-node="true" style="color: rgb(52, 52, 52); font-family: "Microsoft YaHei", Arial, sans-serif, 宋体; background-color: rgb(255, 255, 255);"><span data-leaf="true">一、指纹识别功能概述</span><span data-string="true" data-enter="true" data-leaf="true"></span></h1><div class="ace-line" dir="auto" data-node="true" style="color: rgb(52, 52, 52); font-family: "Microsoft YaHei", Arial, sans-serif, 宋体; background-color: rgb(255, 255, 255);"><span data-leaf="true">指纹识别作为生物识别技术的重要分支,凭借其唯一性和稳定性,成为设备安全认证的理想方式。每个人的指纹都具有独特的纹路特征,包括嵴线、谷线、分叉点和终结点等细节,这些特征构成了指纹识别的基础。联想设备利用高精度的指纹传感器采集用户指纹图像,经过复杂算法提取特征值,并与预先存储的指纹模板进行比对,以此判断用户身份的合法性。相较于传统密码或 PIN 码,指纹识别不仅更便捷,还能有效避免因密码泄露导致的安全风险。</span></div><div class="ace-line" dir="auto" data-node="true" style="color: rgb(52, 52, 52); font-family: "Microsoft YaHei", Arial, sans-serif, 宋体; background-color: rgb(255, 255, 255);"><span data-leaf="true"><img src="https://chinakb.lenovo.com.cn/chinakb/prod-api/file/downloadFile?key=uniko/IMAGE/bab59fcc0cd56ecf74b3d5eba81182ec-1750405220249.png&name=mceclip0.png" width="400" style="cursor: pointer; border: 0px; max-width: 100%; height: auto !important;"></span></div><h1 id="top_4" class="ace-line" dir="auto" data-node="true" style="color: rgb(52, 52, 52); font-family: "Microsoft YaHei", Arial, sans-serif, 宋体; background-color: rgb(255, 255, 255);"><span data-leaf="true">二、联想设备指纹识别功能设置步骤</span></h1><h2 id="top_6" class="ace-line" dir="auto" data-node="true" style="color: rgb(52, 52, 52); font-family: "Microsoft YaHei", Arial, sans-serif, 宋体; background-color: rgb(255, 255, 255);"><span data-leaf="true">Windows 系统设备设置流程</span></h2><div class="ace-line" dir="auto" data-node="true" style="color: rgb(52, 52, 52); font-family: "Microsoft YaHei", Arial, sans-serif, 宋体; background-color: rgb(255, 255, 255);"><h3 class="">(一)Windows 7系统</h3><ol start="1" style="margin: 0px; padding: 0px; list-style: none;"><li><div class="paragraph"><strong>安装指纹驱动</strong>:点击开始菜单,选择“所有程序”→“Windows Update”,点击“检查更新”按钮,选择检测到的指纹识别设备驱动程序并点击“安装更新”。</div></li><li><div class="paragraph"><strong>管理指纹数据</strong>:点击“开始”→“控制面板”→“硬件与声音”→“生物特征设备”,点击“管理指纹数据”,输入Windows账户密码,根据屏幕提示将手指放在指纹识别器上扫描指纹信息。</div></li><li><div class="paragraph"><strong>完成设置</strong>:指纹扫描完成后,注销计算机,即可通过扫描指纹登录Windows。</div></li></ol><p>查看图文内容请点击》》<a href="https://iknow.lenovo.com.cn/detail/025760" target="_blank" rel="noopener" style="text-decoration-line: none;">如何通过Windows 7内置的功能实现指纹登陆</a></p><h3 class="">(二)Windows 8/8.1系统</h3><ol start="1" style="margin: 0px; padding: 0px; list-style: none;"><li><div class="paragraph"><strong>安装指纹驱动</strong>:登录联想官网,选择相应的操作系统,找到“指纹识别”选项并点击“下载”。双击下载好的指纹驱动程序,按照提示点击“下一步”安装。</div></li><li><div class="paragraph"><strong>登记指纹</strong>:打开控制面板中的“生物特征设备”,点击“使用指纹登录到Windows”选项,输入Windows密码并点击“提交”,按照图示中的手指分布来登记左右手指纹,刷指纹直到完成进度100%。</div></li><li><div class="paragraph"><strong>使用指纹登录</strong>:开机在出现系统登录账号界面,直接刷指纹即可登录进入系统界面。</div></li></ol><p>查看图文内容请点击》》<a href="https://iknow.lenovo.com.cn/detail/147544" target="_blank" rel="noopener" style="text-decoration-line: none;">通过Windows 8/8.1系统自带的指纹功能注册登记指纹的方法和使用方法</a></p><h3 class="">(三)Windows 10系统</h3><ol start="1" style="margin: 0px; padding: 0px; list-style: none;"><li><div class="paragraph"><strong>设置PIN码</strong>:点击开始菜单,选择“设置”→“账户”→“登录选项”,点击PIN选项下的“添加”,输入账户密码并点击“登录”,输入PIN密码并点击“确定”。</div></li><li><div class="paragraph"><strong>设置指纹</strong>:在Windows Hello选项上点击“设置”,按照提示完成指纹记录。</div></li><li><div class="paragraph"><strong>完成设置</strong>:完成指纹登录后,开机到Windows画面时直接刷取指纹,即可通过使用指纹进行登录。</div></li></ol><p>查看图文内容请点击》》<a href="https://iknow.lenovo.com.cn/detail/134156" target="_blank" rel="noopener" style="text-decoration-line: none;">Windows 10如何通过Windows Hello添加指纹</a></p><p> <a href="https://iknow.lenovo.com.cn/detail/147467" target="_blank" rel="noopener" style="text-decoration-line: none;">通过Windows 10系统自带的指纹功能注册登记指纹的方法和使用方法</a></p><h3 class="">(四)Windows 11系统</h3><ol start="1" style="margin: 0px; padding: 0px; list-style: none;"><li><div class="paragraph"><strong>设置密码和PIN码</strong>:点击开始菜单,打开“设置”→“账户”→“登入选项”,创建好密码和PIN码。</div></li><li><div class="paragraph"><strong>设置指纹</strong>:设置好PIN码后,展开指纹识别选项,点击“设置”→“开始”,输入密码后按提示录入指纹,直至设置完成。</div></li><li><div class="paragraph"><strong>使用指纹登录</strong>:开机时直接刷指纹即可登录进入系统。</div></li></ol><p>查看图文内容请点击》》<a href="https://iknow.lenovo.com.cn/detail/423030" target="_blank" rel="noopener" style="text-decoration-line: none;">Win11指纹设置操作步骤</a></p><h2 class="ace-line heading-h3" dir="auto" data-node="true"><span data-leaf="true">Lenovo 定制软件设置(部分机型适用)</span><span data-string="true" data-enter="true" data-leaf="true"></span></h2><div class="ace-line" dir="auto" data-node="true"><span data-leaf="true">部分联想设备预装 Lenovo Vantage 等定制软件,也可通过该软件设置指纹识别功能。</span><span data-string="true" data-enter="true" data-leaf="true"></span></div><div class="ace-line ol-idC1RGZbUj list-div list-start-number1" dir="auto" data-node="true"><ol class="list-number1 r-list r-list-number" start="1" data-origin-start="1" data-start="1" style="margin: 0px; padding: 0px; list-style: none;"><li data-start="1"><span data-leaf="true">打开 Lenovo Vantage</span><span data-leaf="true">:在开始菜单中找到并打开 Lenovo Vantage 应用程序。</span><span data-string="true" data-enter="true" data-leaf="true"></span></li></ol></div><div class="ace-line ol-idUKzXonZt list-div" dir="auto" data-node="true"><ol class="list-number1 r-list r-list-number" start="2" data-origin-start="2" data-start="2" style="margin: 0px; padding: 0px; list-style: none;"><li data-start="2"><span data-leaf="true">进入设备设置</span><span data-leaf="true">:在 Lenovo Vantage 主界面,找到并点击 “设备” 选项卡。</span><span data-string="true" data-enter="true" data-leaf="true"></span></li></ol></div><div class="ace-line ol-idiRsFm9Pu list-div" dir="auto" data-node="true"><ol class="list-number1 r-list r-list-number" start="3" data-origin-start="3" data-start="3" style="margin: 0px; padding: 0px; list-style: none;"><li data-start="3"><span data-leaf="true">指纹设置入口</span><span data-leaf="true">:在设备设置页面,查找与 “安全”“生物识别” 相关选项,点击进入后可看到指纹识别设置选项。后续指纹录入等操作与 Windows 系统设置流程类似,按照屏幕提示完成指纹采集与设置。</span></li></ol><h1 class="ace-line heading-h2" dir="auto" data-node="true"><span data-leaf="true">三、联想设备指纹识别常见问题及解决方法</span><span data-string="true" data-enter="true" data-leaf="true"></span></h1><h2 class="ace-line heading-h3" dir="auto" data-node="true"><span data-leaf="true">(一)指纹无法识别</span><span data-string="true" data-enter="true" data-leaf="true"></span></h2><div class="ace-line ol-idFb7dDufb list-div list-start-number1" dir="auto" data-node="true"><ol class="list-number1 r-list r-list-number" start="1" data-origin-start="1" data-start="1" style="margin: 0px; padding: 0px; list-style: none;"><li data-start="1"><span data-leaf="true">原因分析</span><span data-string="true" data-enter="true" data-leaf="true"></span></li></ol></div><div class="ace-line list-div" dir="auto" data-node="true"><ul class="list-bullet2 r-list r-list-bullet" style="list-style: none;"><li><span data-leaf="true">指纹传感器脏污</span><span data-leaf="true">:日常使用中,指纹传感器易沾染灰尘、油污或水渍,影响指纹图像采集质量。</span><span data-string="true" data-enter="true" data-leaf="true"></span></li></ul></div><div class="ace-line list-div" dir="auto" data-node="true"><ul class="list-bullet2 r-list r-list-bullet" style="list-style: none;"><li><span data-leaf="true">手指状态不佳</span><span data-leaf="true">:手指脱皮、出汗过多、干燥或受伤等情况,会改变指纹纹路特征,导致识别失败。</span><span data-string="true" data-enter="true" data-leaf="true"></span></li></ul></div><div class="ace-line list-div" dir="auto" data-node="true"><ul class="list-bullet2 r-list r-list-bullet" style="list-style: none;"><li><span data-leaf="true">指纹录入不完整或不准确</span><span data-leaf="true">:初次录入指纹时,若未按照提示充分采集指纹各个区域,可能造成识别时匹配度低。</span><span data-string="true" data-enter="true" data-leaf="true"></span></li></ul></div><div class="ace-line list-div" dir="auto" data-node="true"><ul class="list-bullet2 r-list r-list-bullet" style="list-style: none;"><li><span data-leaf="true">驱动程序问题</span><span data-leaf="true">:指纹识别驱动程序损坏、过时或与系统不兼容,可能影响识别功能正常运行。</span><span data-string="true" data-enter="true" data-leaf="true"></span></li></ul></div><div class="ace-line ol-idFMYWXyZT list-div" dir="auto" data-node="true"><ol class="list-number1 r-list r-list-number" start="2" data-origin-start="2" data-start="2" style="margin: 0px; padding: 0px; list-style: none;"><li data-start="2"><span data-leaf="true">解决方法</span><span data-string="true" data-enter="true" data-leaf="true"></span></li></ol></div><div class="ace-line list-div" dir="auto" data-node="true"><ul class="list-bullet2 r-list r-list-bullet" style="list-style: none;"><li><span data-leaf="true">清洁指纹传感器</span><span data-leaf="true">:使用干净、柔软的无绒布轻轻擦拭指纹传感器表面,去除灰尘、油污等污渍。</span><span data-string="true" data-enter="true" data-leaf="true"></span></li></ul></div><div class="ace-line list-div" dir="auto" data-node="true"><ul class="list-bullet2 r-list r-list-bullet" style="list-style: none;"><li><span data-leaf="true">调整手指状态</span><span data-leaf="true">:确保手指干净、干燥,若手指出汗,可擦干后再尝试;对于脱皮或受伤手指,可尝试录入其他手指指纹。</span><span data-string="true" data-enter="true" data-leaf="true"></span></li></ul></div><div class="ace-line list-div" dir="auto" data-node="true"><ul class="list-bullet2 r-list r-list-bullet" style="list-style: none;"><li><span data-leaf="true">重新录入指纹</span><span data-leaf="true">:进入指纹设置界面,删除原有指纹,重新按照提示完整、准确地录入指纹,注意多角度采集指纹信息。</span><span data-string="true" data-enter="true" data-leaf="true"></span></li></ul></div><div class="ace-line list-div" dir="auto" data-node="true"><ul class="list-bullet2 r-list r-list-bullet" style="list-style: none;"><li><span data-leaf="true">更新驱动程序</span><span data-leaf="true">:前往联想官网,根据设备型号下载最新指纹识别驱动程序,安装完成后重启设备。</span><span data-string="true" data-enter="true" data-leaf="true"></span></li></ul></div><h2 class="ace-line heading-h3" dir="auto" data-node="true"><span data-leaf="true">(二)指纹识别速度慢</span><span data-string="true" data-enter="true" data-leaf="true"></span></h2><div class="ace-line ol-idVrEIV32t list-div list-start-number1" dir="auto" data-node="true"><ol class="list-number1 r-list r-list-number" start="1" data-origin-start="1" data-start="1" style="margin: 0px; padding: 0px; list-style: none;"><li data-start="1"><span data-leaf="true">原因分析</span><span data-string="true" data-enter="true" data-leaf="true"></span></li></ol></div><div class="ace-line list-div" dir="auto" data-node="true"><ul class="list-bullet2 r-list r-list-bullet" style="list-style: none;"><li><span data-leaf="true">设备性能问题</span><span data-leaf="true">:设备硬件配置较低或运行过多后台程序,导致系统处理指纹识别数据速度变慢。</span><span data-string="true" data-enter="true" data-leaf="true"></span></li></ul></div><div class="ace-line list-div" dir="auto" data-node="true"><ul class="list-bullet2 r-list r-list-bullet" style="list-style: none;"><li><span data-leaf="true">软件冲突</span><span data-leaf="true">:部分应用程序与指纹识别软件存在冲突,干扰识别过程。</span><span data-string="true" data-enter="true" data-leaf="true"></span></li></ul></div><div class="ace-line list-div" dir="auto" data-node="true"><ul class="list-bullet2 r-list r-list-bullet" style="list-style: none;"><li><span data-leaf="true">系统更新影响</span><span data-leaf="true">:安装系统更新后,可能出现指纹识别功能优化不足的情况,导致识别速度下降。</span><span data-string="true" data-enter="true" data-leaf="true"></span></li></ul></div><div class="ace-line ol-idXOCZ9VQO list-div" dir="auto" data-node="true"><ol class="list-number1 r-list r-list-number" start="2" data-origin-start="2" data-start="2" style="margin: 0px; padding: 0px; list-style: none;"><li data-start="2"><span data-leaf="true">解决方法</span><span data-string="true" data-enter="true" data-leaf="true"></span></li></ol></div><div class="ace-line list-div" dir="auto" data-node="true"><ul class="list-bullet2 r-list r-list-bullet" style="list-style: none;"><li><span data-leaf="true">优化设备性能</span><span data-leaf="true">:关闭不必要的后台程序,清理系统垃圾文件,可通过任务管理器或系统自带磁盘清理工具进行操作。若设备硬件配置过低,可考虑升级硬件。</span><span data-string="true" data-enter="true" data-leaf="true"></span></li></ul></div><div class="ace-line list-div" dir="auto" data-node="true"><ul class="list-bullet2 r-list r-list-bullet" style="list-style: none;"><li><span data-leaf="true">排查软件冲突</span><span data-leaf="true">:回忆近期安装的新软件,尝试卸载可能与指纹识别冲突的应用程序,然后测试指纹识别速度是否恢复正常。</span><span data-string="true" data-enter="true" data-leaf="true"></span></li></ul></div><div class="ace-line list-div" dir="auto" data-node="true"><ul class="list-bullet2 r-list r-list-bullet" style="list-style: none;"><li><span data-leaf="true">等待系统修复或手动调整</span><span data-leaf="true">:若因系统更新导致问题,可等待联想发布针对该问题的系统补丁或驱动更新。也可尝试在设备管理器中卸载指纹识别驱动,让系统自动重新安装默认驱动,看是否能改善识别速度。</span><span data-string="true" data-enter="true" data-leaf="true"></span></li></ul></div><h2 class="ace-line heading-h3" dir="auto" data-node="true"><span data-leaf="true">(三)指纹识别功能突然失效</span><span data-string="true" data-enter="true" data-leaf="true"></span></h2><div class="ace-line ol-id5r7wNiqp list-div list-start-number1" dir="auto" data-node="true"><ol class="list-number1 r-list r-list-number" start="1" data-origin-start="1" data-start="1" style="margin: 0px; padding: 0px; list-style: none;"><li data-start="1"><span data-leaf="true">原因分析</span><span data-string="true" data-enter="true" data-leaf="true"></span></li></ol></div><div class="ace-line list-div" dir="auto" data-node="true"><ul class="list-bullet2 r-list r-list-bullet" style="list-style: none;"><li><span data-leaf="true">系统故障</span><span data-leaf="true">:系统文件损坏、错误更新或病毒感染等,可能导致指纹识别功能无法正常工作。</span><span data-string="true" data-enter="true" data-leaf="true"></span></li></ul></div><div class="ace-line list-div" dir="auto" data-node="true"><ul class="list-bullet2 r-list r-list-bullet" style="list-style: none;"><li><span data-leaf="true">硬件故障</span><span data-leaf="true">:指纹传感器硬件出现故障,如排线松动、损坏等。</span><span data-string="true" data-enter="true" data-leaf="true"></span></li></ul></div><div class="ace-line list-div" dir="auto" data-node="true"><ul class="list-bullet2 r-list r-list-bullet" style="list-style: none;"><li><span data-leaf="true">设置错误</span><span data-leaf="true">:误操作关闭指纹识别功能或更改相关安全设置,导致指纹识别无法使用。</span><span data-string="true" data-enter="true" data-leaf="true"></span></li></ul></div><div class="ace-line ol-idq9717KK4 list-div" dir="auto" data-node="true"><ol class="list-number1 r-list r-list-number" start="2" data-origin-start="2" data-start="2" style="margin: 0px; padding: 0px; list-style: none;"><li data-start="2"><span data-leaf="true">解决方法</span><span data-string="true" data-enter="true" data-leaf="true"></span></li></ol></div><div class="ace-line list-div" dir="auto" data-node="true"><ul class="list-bullet2 r-list r-list-bullet" style="list-style: none;"><li><span data-leaf="true">修复系统问题</span><span data-leaf="true">:运行系统自带的系统文件检查工具(如 sfc /scannow 命令)修复损坏的系统文件;进行全盘杀毒,清除病毒威胁;若近期安装了系统更新,可尝试卸载更新,看是否能恢复指纹识别功能。</span><span data-string="true" data-enter="true" data-leaf="true"></span></li></ul></div><div class="ace-line list-div" dir="auto" data-node="true"><ul class="list-bullet2 r-list r-list-bullet" style="list-style: none;"><li><span data-leaf="true">检查硬件连接(专业人士操作)</span><span data-leaf="true">:若怀疑硬件故障,建议联系<strong><a href="https://iknow.lenovo.com.cn/detail/423310" target="_blank" rel="noopener" style="text-decoration-line: none;">联想售后支持</a></strong>,由专业人员打开设备检查指纹传感器排线连接是否松动,如有必要,更换故障硬件。</span><span data-string="true" data-enter="true" data-leaf="true"></span></li></ul></div><div class="ace-line list-div" dir="auto" data-node="true"><ul class="list-bullet2 r-list r-list-bullet" style="list-style: none;"><li><span data-leaf="true">检查设置</span><span data-leaf="true">:进入设备指纹设置界面,确认指纹识别功能处于开启状态,且相关安全设置正确。若不确定如何操作,可将指纹识别相关设置恢复默认,重新进行设置。</span></li></ul><h1 class="ace-line heading-h2" dir="auto" data-node="true"><span data-leaf="true">四、使用联想设备指纹识别功能的注意事项</span><span data-string="true" data-enter="true" data-leaf="true"></span></h1><div class="ace-line ol-id3DPwoAyN list-div list-start-number1" dir="auto" data-node="true"><ol class="list-number1 r-list r-list-number" start="1" data-origin-start="1" data-start="1" style="margin: 0px; padding: 0px; list-style: none;"><li data-start="1"><span data-leaf="true">保护个人指纹信息</span><span data-leaf="true">:指纹作为个人重要生物特征信息,具有唯一性与不可更改性。使用指纹识别功能时,应确保设备处于安全环境,避免他人获取指纹信息。例如,不随意将设备借给陌生人,设置设备锁屏密码作为指纹识别的双重保障等。</span><span data-string="true" data-enter="true" data-leaf="true"></span></li></ol></div><div class="ace-line ol-idNi1bcfDc list-div" dir="auto" data-node="true"><ol class="list-number1 r-list r-list-number" start="2" data-origin-start="2" data-start="2" style="margin: 0px; padding: 0px; list-style: none;"><li data-start="2"><span data-leaf="true">定期维护设备</span><span data-leaf="true">:定期清洁指纹传感器,保持其表面干净,有助于提高指纹识别准确率与速度。同时,及时更新设备系统及指纹识别驱动程序,以获取最新功能优化与安全补丁。</span><span data-string="true" data-enter="true" data-leaf="true"></span></li></ol></div><div class="ace-line ol-idPr2wEMN8 list-div" dir="auto" data-node="true"><ol class="list-number1 r-list r-list-number" start="3" data-origin-start="3" data-start="3" style="margin: 0px; padding: 0px; list-style: none;"><li data-start="3"><span data-leaf="true">设置备用登录方式</span><span data-leaf="true">:尽管指纹识别功能方便快捷,但可能因各种原因出现识别失败情况。因此,务必设置好备用登录方式,如 PIN 码、密码或面部识别(若设备支持),确保在指纹识别不可用时能正常登录设备。</span><span data-string="true" data-enter="true" data-leaf="true"></span></li></ol></div><div class="ace-line ol-idH8C5kI85 list-div" dir="auto" data-node="true"><ol class="list-number1 r-list r-list-number" start="4" data-origin-start="4" data-start="4" style="margin: 0px; padding: 0px; list-style: none;"><li data-start="4"><span data-leaf="true">避免在特殊环境下使用</span><span data-leaf="true">:尽量避免在高温、高湿、强电磁干扰等特殊环境下使用指纹识别功能,这些环境可能影响指纹传感器性能与指纹识别准确性。</span></li></ol><p><span data-leaf="true">通过本文对联想设备指纹识别功能的详细介绍,希望能帮助用户充分了解并熟练运用该功能,享受其带来的便捷与安全体验。若在使用过程中遇到问题,可参考文中解决方法进行排查与处理,如仍无法解决,建议及时联系<a href="https://iknow.lenovo.com.cn/detail/423310" target="_blank" rel="noopener" style="text-decoration-line: none;"><strong>联想官方客服</strong></a>或前往<a href="https://newsupport.lenovo.com.cn/serverNet.html" target="_blank" rel="noopener" style="text-decoration-line: none;"><strong>售后网点</strong></a>寻求专业帮助。</span></p></div></div></div></div> SF页:
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