Windows10、Windows11系统重置或初始化电脑提示“找不到恢复环境”
<ul style="padding-top: 10px; padding-bottom: 10px; list-style: none; color: rgb(52, 52, 52); font-family: "Microsoft YaHei", Arial, sans-serif, 宋体; background-color: rgb(255, 255, 255); width: 782.073px;"><li class="mceNonEditable require_0x2a2c568e" contenteditable="false" style="list-style: none; max-height: 400px; overflow-y: auto;"><h2 style="text-align: center;"><span style="color: rgb(224, 62, 45);">重要提醒</span></h2><p>本方案可能涉及机器内数据，请操作前务必做好备份；</p><p><span class="text-only">个人重要数据包括不限于以下文件：文件资料（如Word、</span><span class="text-only text-with-abbreviation text-with-abbreviation-bottomline windows-bottomline">照片</span><span class="text-only">、视频等）、</span><span class="text-only text-with-abbreviation text-with-abbreviation-bottomline windows-bottomline">帐户</span><span class="text-only">信息（如</span><span class="text-only text-with-abbreviation text-with-abbreviation-bottomline windows-bottomline">浏览器</span><span class="text-only">收藏的网址、</span><span class="text-only text-with-abbreviation text-with-abbreviation-bottomline windows-bottomline">激活</span><span class="text-only text-with-abbreviation text-with-abbreviation-bottomline windows-bottomline">office</span><span class="text-only">的</span><span class="text-only text-with-abbreviation text-with-abbreviation-bottomline windows-bottomline">微软账户</span><span class="text-only">、软件的激活码等）、部分重要软件</span><span class="text-only text-with-abbreviation text-with-abbreviation-bottomline windows-bottomline">安装</span><span class="text-only">包（如付费软件、专业软件、行业软件等）</span></p><div><span class="text-only">正常</span><span class="text-only text-with-abbreviation text-with-abbreviation-bottomline windows-bottomline">备份</span><span class="text-only">是将目前机器内<strong><span style="color: rgb(224, 62, 45); font-size: 18px;">所有</span></strong></span><span class="text-only text-with-abbreviation text-with-abbreviation-bottomline windows-bottomline"><strong><span style="color: rgb(224, 62, 45); font-size: 18px;">分区</span></strong>中</span><span class="text-only">，对您而言非常重要得数据，将其</span><span class="text-only">复制到U盘、移动硬盘或上传至网盘等其他存储</span><span class="text-only text-with-abbreviation text-with-abbreviation-bottomline windows-bottomline">空间</span><span class="text-only">，如数据非常重要，建议备份好后，将</span><span class="text-only text-with-abbreviation text-with-abbreviation-bottomline windows-bottomline">其拷贝到</span><span class="text-only">其他可正常使用得电脑上打开</span><span class="text-only text-with-abbreviation text-with-abbreviation-bottomline windows-bottomline">查看</span><span class="text-only">，以作验证。 </span></div></li></ul><h2 id="top_4" style="color: rgb(52, 52, 52); font-family: "Microsoft YaHei", Arial, sans-serif, 宋体; background-color: rgb(255, 255, 255);"><strong>故障现象</strong></h2><p style="color: rgb(52, 52, 52); font-family: "Microsoft YaHei", Arial, sans-serif, 宋体; background-color: rgb(255, 255, 255);"> </p><p style="color: rgb(52, 52, 52); font-family: "Microsoft YaHei", Arial, sans-serif, 宋体; background-color: rgb(255, 255, 255);">点击设置，系统，恢复，初始化此电脑，提示“找不到恢复环境”报错图示如下：</p><p style="color: rgb(52, 52, 52); font-family: "Microsoft YaHei", Arial, sans-serif, 宋体; background-color: rgb(255, 255, 255);"><img src="https://chinakb.lenovo.com.cn/chinakb/prod-api/file/downloadFile?key=uniko/IMAGE/bb46323eb0b0f009f579b030b89ff390-1750923095695.png&name=mceclip0.png" width="900" style="cursor: pointer; border: 0px; max-width: 100%; height: auto !important;"></p><h2 id="top_12" style="color: rgb(52, 52, 52); font-family: "Microsoft YaHei", Arial, sans-serif, 宋体; background-color: rgb(255, 255, 255);"><strong>故障原因</strong></h2><p style="color: rgb(52, 52, 52); font-family: "Microsoft YaHei", Arial, sans-serif, 宋体; background-color: rgb(255, 255, 255);">恢复功能关闭，或恢复文件异常导致无法调取RE恢复文件</p><h2 id="top_16" style="color: rgb(52, 52, 52); font-family: "Microsoft YaHei", Arial, sans-serif, 宋体; background-color: rgb(255, 255, 255);"><strong>解决方案</strong></h2><p style="color: rgb(52, 52, 52); font-family: "Microsoft YaHei", Arial, sans-serif, 宋体; background-color: rgb(255, 255, 255);">右击开始菜单（或者使用组合键Win+X）选择终端管理员</p><p style="color: rgb(52, 52, 52); font-family: "Microsoft YaHei", Arial, sans-serif, 宋体; background-color: rgb(255, 255, 255);"><img src="https://chinakb.lenovo.com.cn/chinakb/prod-api/file/downloadFile?key=uniko/IMAGE/c820b624d9e510b1a7d329af71b56b30-1750923236389.png&name=mceclip1.png" width="900" style="cursor: pointer; border: 0px; max-width: 100%; height: auto !important;"></p><p style="color: rgb(52, 52, 52); font-family: "Microsoft YaHei", Arial, sans-serif, 宋体; background-color: rgb(255, 255, 255);">输入reagentc /info回车，查看Windows RE状态，如果是Disabled（如下）可尝试重新开启此功能</p><p style="color: rgb(52, 52, 52); font-family: "Microsoft YaHei", Arial, sans-serif, 宋体; background-color: rgb(255, 255, 255);"><img src="https://chinakb.lenovo.com.cn/chinakb/prod-api/file/downloadFile?key=uniko/IMAGE/3aa79aa5ebcf835ff68e3e5222d83952-1750923305363.png&name=mceclip2.png" width="900" style="cursor: pointer; border: 0px; max-width: 100%; height: auto !important;"></p><p style="color: rgb(52, 52, 52); font-family: "Microsoft YaHei", Arial, sans-serif, 宋体; background-color: rgb(255, 255, 255);">继续输入reagentc /enable回车，若提示成功（如下）则可再次尝试初始化此电脑</p><p style="color: rgb(52, 52, 52); font-family: "Microsoft YaHei", Arial, sans-serif, 宋体; background-color: rgb(255, 255, 255);"><img src="https://chinakb.lenovo.com.cn/chinakb/prod-api/file/downloadFile?key=uniko/IMAGE/16bbb8d594f07544b2d56f08a1ac714c-1750923454550.png&name=mceclip3.png" width="900" style="cursor: pointer; border: 0px; max-width: 100%; height: auto !important;"></p><p style="color: rgb(52, 52, 52); font-family: "Microsoft YaHei", Arial, sans-serif, 宋体; background-color: rgb(255, 255, 255);">此时重新尝试即可发现不再报错，按照提示及需求继续操作即可</p><p style="color: rgb(52, 52, 52); font-family: "Microsoft YaHei", Arial, sans-serif, 宋体; background-color: rgb(255, 255, 255);">注：</p><p style="color: rgb(52, 52, 52); font-family: "Microsoft YaHei", Arial, sans-serif, 宋体; background-color: rgb(255, 255, 255);">若开启失败说明无法找到对应RE恢复文件，此时建议考虑重装系统，请备份数据后再操作；</p><p style="color: rgb(52, 52, 52); font-family: "Microsoft YaHei", Arial, sans-serif, 宋体; background-color: rgb(255, 255, 255);"><img src="https://chinakb.lenovo.com.cn/chinakb/prod-api/file/downloadFile?key=uniko/IMAGE/d68fbe4cd027b1ba7ae3c9508e01bb3d-1750923650111.png&name=mceclip4.png" width="900" style="cursor: pointer; border: 0px; max-width: 100%; height: auto !important;"></p> SF页:
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