电脑麦克风无声问题的全面解决方案
<h2 id="top_0" style="color: rgb(52, 52, 52); font-family: "Microsoft YaHei", Arial, sans-serif, 宋体; background-color: rgb(255, 255, 255);"><strong>故障现象：</strong></h2><p style="color: rgb(52, 52, 52); font-family: "Microsoft YaHei", Arial, sans-serif, 宋体; background-color: rgb(255, 255, 255);"><span style="font-size: 16px;">使用电脑进行语音通话、录音、语音识别等操作时，麦克风无声或者麦克风无法使用。</span></p><p style="color: rgb(52, 52, 52); font-family: "Microsoft YaHei", Arial, sans-serif, 宋体; background-color: rgb(255, 255, 255);"> </p><h2 id="top_6" style="color: rgb(52, 52, 52); font-family: "Microsoft YaHei", Arial, sans-serif, 宋体; background-color: rgb(255, 255, 255);"><strong>原因分析：</strong></h2><h3 id="top_8" class="ace-line heading-h3" dir="auto" data-node="true" style="color: rgb(52, 52, 52); font-family: "Microsoft YaHei", Arial, sans-serif, 宋体; background-color: rgb(255, 255, 255);"><span data-leaf="true">一、软件设置问题</span><span data-string="true" data-enter="true" data-leaf="true"></span></h3><div class="ace-line ol-idQPCrufHy list-div list-start-number1" dir="auto" data-node="true" style="color: rgb(52, 52, 52); font-family: "Microsoft YaHei", Arial, sans-serif, 宋体; background-color: rgb(255, 255, 255);"><ol class="list-number1 r-list r-list-number" start="1" data-origin-start="1" data-start="1" style="margin: 0px; padding: 0px; list-style: none;"><li data-start="1"><span data-leaf="true">麦克风未启用或非默认设备</span><span data-leaf="true">：系统中麦克风可能处于禁用状态，或者当前使用的并非默认麦克风设备，导致无法正常拾音。</span><span data-string="true" data-enter="true" data-leaf="true"></span></li></ol></div><div class="ace-line ol-iddQqD1m9Q list-div" dir="auto" data-node="true" style="color: rgb(52, 52, 52); font-family: "Microsoft YaHei", Arial, sans-serif, 宋体; background-color: rgb(255, 255, 255);"><ol class="list-number1 r-list r-list-number" start="2" data-origin-start="2" data-start="2" style="margin: 0px; padding: 0px; list-style: none;"><li data-start="2"><span data-leaf="true">隐私保护限制</span><span data-leaf="true">：操作系统的隐私设置可能阻止了应用程序访问麦克风，特别是在 Windows 10 和 Windows 11 系统中，隐私权限管理更加严格。</span><span data-string="true" data-enter="true" data-leaf="true"></span></li></ol></div><div class="ace-line ol-idtlLBTmT3 list-div" dir="auto" data-node="true" style="color: rgb(52, 52, 52); font-family: "Microsoft YaHei", Arial, sans-serif, 宋体; background-color: rgb(255, 255, 255);"><ol class="list-number1 r-list r-list-number" start="3" data-origin-start="3" data-start="3" style="margin: 0px; padding: 0px; list-style: none;"><li data-start="3"><span data-leaf="true">声卡设置错误</span><span data-leaf="true">：声音控制面板中的相关设置，如麦克风音量调节、音频增强选项等设置不当，可能导致麦克风无声或声音异常。</span><span data-string="true" data-enter="true" data-leaf="true"></span></li></ol></div><h3 id="top_16" class="ace-line heading-h3" dir="auto" data-node="true" style="color: rgb(52, 52, 52); font-family: "Microsoft YaHei", Arial, sans-serif, 宋体; background-color: rgb(255, 255, 255);"><span data-leaf="true">二、驱动程序问题</span><span data-string="true" data-enter="true" data-leaf="true"></span></h3><div class="ace-line ol-idJf0sVwD7 list-div list-start-number1" dir="auto" data-node="true" style="color: rgb(52, 52, 52); font-family: "Microsoft YaHei", Arial, sans-serif, 宋体; background-color: rgb(255, 255, 255);"><ol class="list-number1 r-list r-list-number" start="1" data-origin-start="1" data-start="1" style="margin: 0px; padding: 0px; list-style: none;"><li data-start="1"><span data-leaf="true">声卡驱动未安装或损坏</span><span data-leaf="true">：未正确安装声卡驱动程序，或者驱动程序因各种原因（如系统更新、软件冲突等）损坏，会使麦克风无法正常工作。</span><span data-string="true" data-enter="true" data-leaf="true"></span></li></ol></div><div class="ace-line ol-idr4rWESXI list-div" dir="auto" data-node="true" style="color: rgb(52, 52, 52); font-family: "Microsoft YaHei", Arial, sans-serif, 宋体; background-color: rgb(255, 255, 255);"><ol class="list-number1 r-list r-list-number" start="2" data-origin-start="2" data-start="2" style="margin: 0px; padding: 0px; list-style: none;"><li data-start="2"><span data-leaf="true">驱动版本不兼容</span><span data-leaf="true">：使用了与当前操作系统或电脑硬件不匹配的声卡驱动版本，可能引发麦克风功能故障。</span><span data-string="true" data-enter="true" data-leaf="true"></span></li></ol></div><h3 id="top_22" class="ace-line heading-h3" dir="auto" data-node="true" style="color: rgb(52, 52, 52); font-family: "Microsoft YaHei", Arial, sans-serif, 宋体; background-color: rgb(255, 255, 255);"><span data-leaf="true">三、硬件连接问题</span><span data-string="true" data-enter="true" data-leaf="true"></span></h3><div class="ace-line ol-idqJgUYuU1 list-div list-start-number1" dir="auto" data-node="true" style="color: rgb(52, 52, 52); font-family: "Microsoft YaHei", Arial, sans-serif, 宋体; background-color: rgb(255, 255, 255);"><ol class="list-number1 r-list r-list-number" start="1" data-origin-start="1" data-start="1" style="margin: 0px; padding: 0px; list-style: none;"><li data-start="1"><span data-leaf="true">麦克风未正确连接</span><span data-leaf="true">：外接麦克风可能存在插头未插紧、插入错误接口等情况；对于内置麦克风的联想电脑，可能存在硬件连接松动或损坏的问题。</span><span data-string="true" data-enter="true" data-leaf="true"></span></li></ol></div><div class="ace-line ol-idDH1Cqgih list-div" dir="auto" data-node="true" style="color: rgb(52, 52, 52); font-family: "Microsoft YaHei", Arial, sans-serif, 宋体; background-color: rgb(255, 255, 255);"><ol class="list-number1 r-list r-list-number" start="2" data-origin-start="2" data-start="2" style="margin: 0px; padding: 0px; list-style: none;"><li data-start="2"><span data-leaf="true">麦克风硬件故障</span><span data-leaf="true">：麦克风本身因长期使用或物理损坏，导致无法正常采集声音信号。</span><span data-string="true" data-enter="true" data-leaf="true"></span></li></ol></div><h3 id="top_28" class="ace-line heading-h3" dir="auto" data-node="true" style="color: rgb(52, 52, 52); font-family: "Microsoft YaHei", Arial, sans-serif, 宋体; background-color: rgb(255, 255, 255);"><span data-leaf="true">四、应用程序问题</span><span data-string="true" data-enter="true" data-leaf="true"></span></h3><div class="ace-line ol-idiC5NOGXw list-div list-start-number1" dir="auto" data-node="true" style="color: rgb(52, 52, 52); font-family: "Microsoft YaHei", Arial, sans-serif, 宋体; background-color: rgb(255, 255, 255);"><ol class="list-number1 r-list r-list-number" start="1" data-origin-start="1" data-start="1" style="margin: 0px; padding: 0px; list-style: none;"><li data-start="1"><span data-leaf="true">应用权限未授予</span><span data-leaf="true">：个别应用程序在首次使用时，未获得麦克风访问权限，或者在使用过程中权限被误关闭。</span><span data-string="true" data-enter="true" data-leaf="true"></span></li></ol></div><div class="ace-line ol-idwlqx2prs list-div" dir="auto" data-node="true" style="color: rgb(52, 52, 52); font-family: "Microsoft YaHei", Arial, sans-serif, 宋体; background-color: rgb(255, 255, 255);"><ol class="list-number1 r-list r-list-number" start="2" data-origin-start="2" data-start="2" style="margin: 0px; padding: 0px; list-style: none;"><li data-start="2"><span data-leaf="true">应用程序冲突或故障</span><span data-leaf="true">：特定应用程序可能与系统音频设置存在冲突，或者应用本身出现故障，影响了麦克风的正常使用。</span></li><li data-start="2"><span class="lb">第三方安全软件限制：</span>若安装了如火绒等第三方安全软件，可能会限制麦克风使用。</li></ol></div><p style="color: rgb(52, 52, 52); font-family: "Microsoft YaHei", Arial, sans-serif, 宋体; background-color: rgb(255, 255, 255);"><br><strong>提醒：极个别型号的电脑出厂是不带内置麦克风的。</strong></p><p style="color: rgb(52, 52, 52); font-family: "Microsoft YaHei", Arial, sans-serif, 宋体; background-color: rgb(255, 255, 255);"> </p><p style="color: rgb(52, 52, 52); font-family: "Microsoft YaHei", Arial, sans-serif, 宋体; background-color: rgb(255, 255, 255);"> </p><h2 id="top_40" style="color: rgb(52, 52, 52); font-family: "Microsoft YaHei", Arial, sans-serif, 宋体; background-color: rgb(255, 255, 255);"><strong>解决方案：</strong></h2><h3 id="top_42" style="color: rgb(52, 52, 52); font-family: "Microsoft YaHei", Arial, sans-serif, 宋体; background-color: rgb(255, 255, 255);"><strong>一、检查麦克风启用及默认设备设置</strong></h3><h4 id="top_44" style="color: rgb(52, 52, 52); font-family: "Microsoft YaHei", Arial, sans-serif, 宋体; font-size: 14px; background-color: rgb(255, 255, 255);"><strong>Windows 11 系统</strong></h4><p style="color: rgb(52, 52, 52); font-family: "Microsoft YaHei", Arial, sans-serif, 宋体; background-color: rgb(255, 255, 255);">1、右键单击任务栏上的 “开始” 按钮，选择 “设置”。</p><p style="color: rgb(52, 52, 52); font-family: "Microsoft YaHei", Arial, sans-serif, 宋体; background-color: rgb(255, 255, 255);"><img src="https://chinakb.lenovo.com.cn/chinakb/prod-api/file/downloadFile?key=uniko/IMAGE/c458901c71fc929ee42d3f190e5ce70f-1751447257782.png&name=mceclip0.png" width="130" style="cursor: pointer; border: 0px; max-width: 100%; height: auto !important;"></p><p style="color: rgb(52, 52, 52); font-family: "Microsoft YaHei", Arial, sans-serif, 宋体; background-color: rgb(255, 255, 255);">2、在设置窗口中，选择 “隐私与安全性”。</p><p style="color: rgb(52, 52, 52); font-family: "Microsoft YaHei", Arial, sans-serif, 宋体; background-color: rgb(255, 255, 255);"><img src="https://chinakb.lenovo.com.cn/chinakb/prod-api/file/downloadFile?key=uniko/IMAGE/4b8c6db1a0d6d0a71704e7e9e5d6ba50-1751447329734.png&name=mceclip1.png" width="800" style="cursor: pointer; border: 0px; max-width: 100%; height: auto !important;"></p><p style="color: rgb(52, 52, 52); font-family: "Microsoft YaHei", Arial, sans-serif, 宋体; background-color: rgb(255, 255, 255);">3、下滑找到 “麦克风” 选项，确保 “让应用访问麦克风” 开关处于开启状态，同时在此处可管理具体应用对麦克风的访问权限。另外，返回 “声音” 设置页面，在 “输入” 选项中确认麦克风已启用且为默认设备。</p><p style="color: rgb(52, 52, 52); font-family: "Microsoft YaHei", Arial, sans-serif, 宋体; background-color: rgb(255, 255, 255);"><img src="https://chinakb.lenovo.com.cn/chinakb/prod-api/file/downloadFile?key=uniko/IMAGE/eb1af74663561f5fe4ec309155119e40-1751447443700.png&name=mceclip2.png" width="800" style="cursor: pointer; border: 0px; max-width: 100%; height: auto !important;"></p><p style="color: rgb(52, 52, 52); font-family: "Microsoft YaHei", Arial, sans-serif, 宋体; background-color: rgb(255, 255, 255);"><img src="https://chinakb.lenovo.com.cn/chinakb/prod-api/file/downloadFile?key=uniko/IMAGE/067fb5fd41542edd169f10eba7f96630-1751447593084.png&name=mceclip3.png" width="800" style="cursor: pointer; border: 0px; max-width: 100%; height: auto !important;"></p><h4 id="top_60" style="color: rgb(52, 52, 52); font-family: "Microsoft YaHei", Arial, sans-serif, 宋体; font-size: 14px; background-color: rgb(255, 255, 255);">Windows 10 系统</h4><p style="color: rgb(52, 52, 52); font-family: "Microsoft YaHei", Arial, sans-serif, 宋体; background-color: rgb(255, 255, 255);"><span data-leaf="true">1、点击 “开始” 菜单，选择 “设置”（齿轮图标）。</span><span data-string="true" data-enter="true" data-leaf="true"></span></p><p style="color: rgb(52, 52, 52); font-family: "Microsoft YaHei", Arial, sans-serif, 宋体; background-color: rgb(255, 255, 255);"><span data-leaf="true">2、在设置窗口中，选择 “系统”。</span><span data-string="true" data-enter="true" data-leaf="true"></span></p><p style="color: rgb(52, 52, 52); font-family: "Microsoft YaHei", Arial, sans-serif, 宋体; background-color: rgb(255, 255, 255);"><span data-leaf="true">3、进入系统设置后，点击左侧的 “声音”，在右侧 “输入” 选项中，选择您的麦克风设备，并确保其已启用且设置为默认设备，同时可以在 “测试你的麦克风” 处查看音频输入响应。</span></p><h4 id="top_68" style="color: rgb(52, 52, 52); font-family: "Microsoft YaHei", Arial, sans-serif, 宋体; font-size: 14px; background-color: rgb(255, 255, 255);">Windows 7系统</h4><p style="color: rgb(52, 52, 52); font-family: "Microsoft YaHei", Arial, sans-serif, 宋体; background-color: rgb(255, 255, 255);"><br>1、 右键单击任务栏上的“小喇叭”图标，选择“录音设备”。如图：</p><p style="color: rgb(52, 52, 52); font-family: "Microsoft YaHei", Arial, sans-serif, 宋体; background-color: rgb(255, 255, 255);"><br><img src="https://webdoc.lenovo.com.cn/lenovowsi/ts/20130321/2.1-20130321181439667.png" style="cursor: pointer; border: 0px; max-width: 100%; height: auto !important;"> </p><p style="color: rgb(52, 52, 52); font-family: "Microsoft YaHei", Arial, sans-serif, 宋体; background-color: rgb(255, 255, 255);"><br>2、 右键单击空白处，单击“显示禁用的设备”。如图：</p><p style="color: rgb(52, 52, 52); font-family: "Microsoft YaHei", Arial, sans-serif, 宋体; background-color: rgb(255, 255, 255);"><br><img src="https://webdoc.lenovo.com.cn/lenovowsi/ts/20130321/2.2-20130321181452500.png" style="cursor: pointer; border: 0px; max-width: 100%; height: auto !important;"> </p><p style="color: rgb(52, 52, 52); font-family: "Microsoft YaHei", Arial, sans-serif, 宋体; background-color: rgb(255, 255, 255);"><br>3、右键单击已出现的已停用的“麦克风”，单击“启用”。如图：</p><p style="color: rgb(52, 52, 52); font-family: "Microsoft YaHei", Arial, sans-serif, 宋体; background-color: rgb(255, 255, 255);"><br><img src="https://webdoc.lenovo.com.cn/lenovowsi/ts/20130321/2.3.png" style="cursor: pointer; border: 0px; max-width: 100%; height: auto !important;"> </p><p style="color: rgb(52, 52, 52); font-family: "Microsoft YaHei", Arial, sans-serif, 宋体; background-color: rgb(255, 255, 255);"><br>4、 可以看到“麦克风”已经成为默认设备，问题应该可以解决。如图：</p><p style="color: rgb(52, 52, 52); font-family: "Microsoft YaHei", Arial, sans-serif, 宋体; background-color: rgb(255, 255, 255);"><br><img src="https://webdoc.lenovo.com.cn/lenovowsi/ts/20130321/2.4.png" style="cursor: pointer; border: 0px; max-width: 100%; height: auto !important;"> </p><h4 id="top_86" style="color: rgb(52, 52, 52); font-family: "Microsoft YaHei", Arial, sans-serif, 宋体; font-size: 14px; background-color: rgb(255, 255, 255);">Windows XP系统</h4><p style="color: rgb(52, 52, 52); font-family: "Microsoft YaHei", Arial, sans-serif, 宋体; background-color: rgb(255, 255, 255);"> </p><p style="color: rgb(52, 52, 52); font-family: "Microsoft YaHei", Arial, sans-serif, 宋体; background-color: rgb(255, 255, 255);">1、 依次单击“开始”、“程序”、“设置”、“<a href="https://iknow.lenovo.com.cn/detail/kd_18077.html" target="_blank" rel="noopener" style="text-decoration-line: none;">控制面板</a>”，双击打开“声音，语音和音频设备”，单击“选项”菜单打开“属性”。如图：</p><p style="color: rgb(52, 52, 52); font-family: "Microsoft YaHei", Arial, sans-serif, 宋体; background-color: rgb(255, 255, 255);"><br><img src="https://webdoc.lenovo.com.cn/lenovowsi/ts/20130321/1.1-20130321181338475.png" style="cursor: pointer; border: 0px; max-width: 100%; height: auto !important;"></p><p style="color: rgb(52, 52, 52); font-family: "Microsoft YaHei", Arial, sans-serif, 宋体; background-color: rgb(255, 255, 255);"><br>2、在打开的属性界面中，单击“录音”选项，然后单击“确定”。如图：</p><p style="color: rgb(52, 52, 52); font-family: "Microsoft YaHei", Arial, sans-serif, 宋体; background-color: rgb(255, 255, 255);"><br><img src="https://webdoc.lenovo.com.cn/lenovowsi/ts/20130321/1.2-20130321181351584.png" style="cursor: pointer; border: 0px; max-width: 100%; height: auto !important;"> </p><p style="color: rgb(52, 52, 52); font-family: "Microsoft YaHei", Arial, sans-serif, 宋体; background-color: rgb(255, 255, 255);"><br>3、如果“调节音量”中的“录音”为灰色不可选，则需要将“混音器”里面的选项选择为“……<a href="https://iknow.lenovo.com.cn/detail/kd_17490.html" target="_blank" rel="noopener" style="text-decoration-line: none;">Audio</a> Input”（不同型号的电脑，显示的名称可能会不一样，但后面都是Input）。如图：</p><p style="color: rgb(52, 52, 52); font-family: "Microsoft YaHei", Arial, sans-serif, 宋体; background-color: rgb(255, 255, 255);"><br><img src="https://webdoc.lenovo.com.cn/lenovowsi/ts/20130321/1.3-20130321181407216.png" style="cursor: pointer; border: 0px; max-width: 100%; height: auto !important;"></p><p style="color: rgb(52, 52, 52); font-family: "Microsoft YaHei", Arial, sans-serif, 宋体; background-color: rgb(255, 255, 255);"><br>4、返回到“音量控制”界面，找到“麦克风”，选择下面的“选择”复选框即可。如图：</p><p style="color: rgb(52, 52, 52); font-family: "Microsoft YaHei", Arial, sans-serif, 宋体; background-color: rgb(255, 255, 255);"><br><img src="https://webdoc.lenovo.com.cn/lenovowsi/ts/20130321/1.4-20130321181419466.png" style="cursor: pointer; border: 0px; max-width: 100%; height: auto !important;"></p><p style="color: rgb(52, 52, 52); font-family: "Microsoft YaHei", Arial, sans-serif, 宋体; background-color: rgb(255, 255, 255);"><br>5、如果“麦克风”选项下面是“静音”复选框，则需要去除复选。如图：</p><p style="color: rgb(52, 52, 52); font-family: "Microsoft YaHei", Arial, sans-serif, 宋体; background-color: rgb(255, 255, 255);"><br><img src="https://webdoc.lenovo.com.cn/lenovowsi/ts/20130321/1.5-20130321181429916.png" style="cursor: pointer; border: 0px; max-width: 100%; height: auto !important;"></p><p style="color: rgb(52, 52, 52); font-family: "Microsoft YaHei", Arial, sans-serif, 宋体; background-color: rgb(255, 255, 255);"> </p><h3 id="top_112" style="color: rgb(52, 52, 52); font-family: "Microsoft YaHei", Arial, sans-serif, 宋体; background-color: rgb(255, 255, 255);">二、检查隐私保护设置</h3><h4 id="top_114" style="color: rgb(52, 52, 52); font-family: "Microsoft YaHei", Arial, sans-serif, 宋体; font-size: 14px; background-color: rgb(255, 255, 255);">Windows 11 系统</h4><p style="color: rgb(52, 52, 52); font-family: "Microsoft YaHei", Arial, sans-serif, 宋体; background-color: rgb(255, 255, 255);">同样在 “隐私与安全性” - “麦克风” 设置页面，除了 “允许应用访问你的麦克风” 开关外，仔细检查每个应用的麦克风访问权限，确保需要使用麦克风的应用权限已开启。比如下图中获取帮助和录音机设置成了关的状态，在使用这两个软件的时候就无法正常使用麦克风。</p><p style="color: rgb(52, 52, 52); font-family: "Microsoft YaHei", Arial, sans-serif, 宋体; background-color: rgb(255, 255, 255);"><img src="https://chinakb.lenovo.com.cn/chinakb/prod-api/file/downloadFile?key=uniko/IMAGE/68eb0f18d0d216b2ddbc9baa242e5da8-1751448076953.png&name=mceclip4.png" width="800" style="cursor: pointer; border: 0px; max-width: 100%; height: auto !important;"></p><h4 id="top_120" style="color: rgb(52, 52, 52); font-family: "Microsoft YaHei", Arial, sans-serif, 宋体; font-size: 14px; background-color: rgb(255, 255, 255);">Windows 10 系统</h4><p style="color: rgb(52, 52, 52); font-family: "Microsoft YaHei", Arial, sans-serif, 宋体; background-color: rgb(255, 255, 255);">进入上述的 “隐私与安全性” 设置页面后，在 “麦克风” 选项中，确保 “允许应用访问你的麦克风” 也处于开启状态。</p><p style="color: rgb(52, 52, 52); font-family: "Microsoft YaHei", Arial, sans-serif, 宋体; background-color: rgb(255, 255, 255);"><img src="https://webdoc.lenovo.com.cn/lenovowsi/new_cskb/uploadfile/20191118100733689.jpg" width="800" style="cursor: pointer; border: 0px; max-width: 100%; height: auto !important;"></p><h3 id="top_126" style="color: rgb(52, 52, 52); font-family: "Microsoft YaHei", Arial, sans-serif, 宋体; background-color: rgb(255, 255, 255);">三、调整声卡设置</h3><h4 id="top_128" style="color: rgb(52, 52, 52); font-family: "Microsoft YaHei", Arial, sans-serif, 宋体; font-size: 14px; background-color: rgb(255, 255, 255);">Windows 7、Windows 10、Windows 11 系统通用</h4><div class="ace-line list-div" dir="auto" data-node="true" style="color: rgb(52, 52, 52); font-family: "Microsoft YaHei", Arial, sans-serif, 宋体; background-color: rgb(255, 255, 255);"><p><span data-leaf="true">1.1、Windows 7系统，右键单击任务栏上的 “小喇叭” 图标，选择 “录音设备”，打开 “声音” 窗口。</span></p><p><span data-string="true" data-enter="true" data-leaf="true"><img src="https://robotrs.lenovo.com.cn/ZmptY2NtYW5hZ2Vy/p4data/Rdata/Rfiles/38.files/image008.jpg" style="cursor: pointer; border: 0px; max-width: 100%; height: auto !important;"></span></p><p><span data-string="true" data-enter="true" data-leaf="true">1.2、Windows 10系统，依次点击屏幕左下角的“开始”按钮-“设置”，选择“系统”，在打开的窗口左侧点击“声音”，点击右上角的“声音控制面板”。</span></p><p><img src="https://robotrs.lenovo.com.cn/ZmptY2NtYW5hZ2Vy/p4data/Rdata/Rfiles/images/20200721/1595299232194092989.png" style="cursor: pointer; border: 0px; max-width: 100%; height: auto !important;"></p><p><img src="https://robotrs.lenovo.com.cn/ZmptY2NtYW5hZ2Vy/p4data/Rdata/Rfiles/images/20200721/1595299232196084218.png" alt="图片.png" style="cursor: pointer; border: 0px; max-width: 100%; height: auto !important;"></p><p><img src="https://robotrs.lenovo.com.cn/ZmptY2NtYW5hZ2Vy/p4data/Rdata/Rfiles/images/20200721/1595299232196001128.png" width="800" style="cursor: pointer; border: 0px; max-width: 100%; height: auto !important;"></p><p>1.3、Windows 11系统，任务栏喇叭图标处右击打开声音设置→点击更多声音设置。</p><p><img src="https://chinakb.lenovo.com.cn/chinakb/prod-api/file/downloadFile?key=uniko/IMAGE/9ac09b5a6b8a1f516688f0a0c068337c-1733473099259.png&name=mceclip0.png" width="800" style="cursor: pointer; border: 0px; max-width: 100%; height: auto !important;"> </p></div><div class="ace-line list-div" dir="auto" data-node="true" style="color: rgb(52, 52, 52); font-family: "Microsoft YaHei", Arial, sans-serif, 宋体; background-color: rgb(255, 255, 255);"><p><span data-leaf="true">2、点击“录制”选项卡，右键单击 “麦克风” 设备，选择 “属性”。在属性窗口中：</span></p><p><span data-string="true" data-enter="true" data-leaf="true"><img src="https://robotrs.lenovo.com.cn/ZmptY2NtYW5hZ2Vy/p4data/Rdata/Rfiles/38.files/image009.jpg" style="cursor: pointer; border: 0px; max-width: 100%; height: auto !important;"></span></p></div><div class="ace-line list-div" dir="auto" data-node="true" style="color: rgb(52, 52, 52); font-family: "Microsoft YaHei", Arial, sans-serif, 宋体; background-color: rgb(255, 255, 255);"><p><span data-leaf="true">“级别” 选项卡：确保麦克风音量滑块已调至适当位置，并且没有设置为静音。</span></p><p><span data-string="true" data-enter="true" data-leaf="true"><img src="https://robotrs.lenovo.com.cn/ZmptY2NtYW5hZ2Vy/p4data/Rdata/Rfiles/images/20200721/1595299232177054463.png" alt="图片.png" style="cursor: pointer; border: 0px; max-width: 100%; height: auto !important;"></span></p></div><div class="ace-line list-div" dir="auto" data-node="true" style="color: rgb(52, 52, 52); font-family: "Microsoft YaHei", Arial, sans-serif, 宋体; background-color: rgb(255, 255, 255);"><p><span data-leaf="true">“增强” 选项卡：对于部分电脑，若存在声音异常（如杂音、回声等），可尝试去掉 “启用音频增强” 的勾选，同时部分电脑可能需要去掉 “独占模式” 的勾选，然后进行测试。</span><span data-string="true" data-enter="true" data-leaf="true"></span></p></div><div class="ace-line list-div" dir="auto" data-node="true" style="color: rgb(52, 52, 52); font-family: "Microsoft YaHei", Arial, sans-serif, 宋体; background-color: rgb(255, 255, 255);"><p><span data-leaf="true">“高级” 选项卡：可根据实际情况调整采样率等高级设置，但一般保持默认即可。</span></p><h3><span data-leaf="true">四、更新或重新安装声卡驱动程序</span></h3></div><div class="ace-line ol-idykNn7iEo list-div list-start-number1" dir="auto" data-node="true" style="color: rgb(52, 52, 52); font-family: "Microsoft YaHei", Arial, sans-serif, 宋体; background-color: rgb(255, 255, 255);"><h4><span data-leaf="true">1、从联想官网下载驱动</span><span data-string="true" data-enter="true" data-leaf="true"></span></h4></div><div class="ace-line list-div" dir="auto" data-node="true" style="color: rgb(52, 52, 52); font-family: "Microsoft YaHei", Arial, sans-serif, 宋体; background-color: rgb(255, 255, 255);"><p><span data-leaf="true">打开浏览器，访问联想官方网站（</span><span class="outer-u-container demo-outer-link-container" data-inline-wrapper="true"><span data-leaf="true"><a class="url hyperlink-href:https://www.lenovo.com/cn/zh/ hyperlink-linkId:muuhfdyRsv " href="https://newsupport.lenovo.com.cn/driveDownloads_index.html" target="_blank" rel="noopener" data-id="muuhfdyRsv" data-href="https://www.lenovo.com/cn/zh/" style="text-decoration-line: none;">https://newsupport.lenovo.com.cn/driveDownloads_index.html</a></span></span><span data-leaf="true">）。</span><span data-string="true" data-enter="true" data-leaf="true"></span></p></div><div class="ace-line list-div" dir="auto" data-node="true" style="color: rgb(52, 52, 52); font-family: "Microsoft YaHei", Arial, sans-serif, 宋体; background-color: rgb(255, 255, 255);"><p><span data-leaf="true">在“驱动下载” 板块，输入您的电脑型号到搜索结果页面选择您的操作系统版本（如 Windows 10 64 位、Windows 11 64 位等），</span><span data-string="true" data-enter="true" data-leaf="true"></span></p></div><div class="ace-line list-div" dir="auto" data-node="true" style="color: rgb(52, 52, 52); font-family: "Microsoft YaHei", Arial, sans-serif, 宋体; background-color: rgb(255, 255, 255);"><p><span data-leaf="true">找到最新版本的声卡驱动程序，点击下载并按照提示进行安装。安装完成后，重启电脑，检查麦克风是否恢复正常。</span><span data-string="true" data-enter="true" data-leaf="true"></span></p></div><div class="ace-line ol-id1kR55O2T list-div" dir="auto" data-node="true" style="color: rgb(52, 52, 52); font-family: "Microsoft YaHei", Arial, sans-serif, 宋体; background-color: rgb(255, 255, 255);"><h4><span data-leaf="true">2、使用设备管理器更新驱动</span><span data-string="true" data-enter="true" data-leaf="true"></span></h4></div><div class="ace-line list-div" dir="auto" data-node="true" style="color: rgb(52, 52, 52); font-family: "Microsoft YaHei", Arial, sans-serif, 宋体; background-color: rgb(255, 255, 255);"><p><span data-leaf="true">右键单击 “开始” 按钮，选择 “设备管理器”。</span><span data-string="true" data-enter="true" data-leaf="true"></span></p></div><div class="ace-line list-div" dir="auto" data-node="true" style="color: rgb(52, 52, 52); font-family: "Microsoft YaHei", Arial, sans-serif, 宋体; background-color: rgb(255, 255, 255);"><p><span data-leaf="true">在设备管理器中，展开 “声音、视频和游戏控制器”，右键单击声卡设备（通常包含 “Realtek”“Intel” 等字样），选择 “更新驱动程序”。</span><span data-string="true" data-enter="true" data-leaf="true"></span></p></div><div class="ace-line list-div" dir="auto" data-node="true" style="color: rgb(52, 52, 52); font-family: "Microsoft YaHei", Arial, sans-serif, 宋体; background-color: rgb(255, 255, 255);"><p><span data-leaf="true">选择 “自动搜索更新的驱动程序软件”，按照提示完成驱动更新过程。</span><span data-string="true" data-enter="true" data-leaf="true"></span></p></div><div class="ace-line ol-idDDpRAcDf list-div" dir="auto" data-node="true" style="color: rgb(52, 52, 52); font-family: "Microsoft YaHei", Arial, sans-serif, 宋体; background-color: rgb(255, 255, 255);"><h4><span data-leaf="true">3、卸载并重新安装驱动</span><span data-string="true" data-enter="true" data-leaf="true"></span></h4></div><div class="ace-line list-div" dir="auto" data-node="true" style="color: rgb(52, 52, 52); font-family: "Microsoft YaHei", Arial, sans-serif, 宋体; background-color: rgb(255, 255, 255);"><p><span data-leaf="true">若更新驱动后问题仍未解决，可在设备管理器中右键单击声卡设备，选择 “卸载设备”</span><span data-string="true" data-enter="true" data-leaf="true"></span></p></div><div class="ace-line list-div" dir="auto" data-node="true" style="color: rgb(52, 52, 52); font-family: "Microsoft YaHei", Arial, sans-serif, 宋体; background-color: rgb(255, 255, 255);"><p><span data-leaf="true">卸载完成后，重启电脑，然后再次通过联想官网下载并安装声卡驱动程序。</span></p></div><h3 id="top_162" style="color: rgb(52, 52, 52); font-family: "Microsoft YaHei", Arial, sans-serif, 宋体; background-color: rgb(255, 255, 255);">五、检查硬件连接</h3><div class="ace-line ol-idiUnjors2 list-div list-start-number1" dir="auto" data-node="true" style="color: rgb(52, 52, 52); font-family: "Microsoft YaHei", Arial, sans-serif, 宋体; background-color: rgb(255, 255, 255);"><h4><span data-leaf="true">1、外接麦克风</span><span data-string="true" data-enter="true" data-leaf="true"></span></h4></div><div class="ace-line list-div" dir="auto" data-node="true" style="color: rgb(52, 52, 52); font-family: "Microsoft YaHei", Arial, sans-serif, 宋体; background-color: rgb(255, 255, 255);"><p><span data-leaf="true">检查麦克风插头是否完全插入电脑的麦克风接口。对于笔记本及一体台式电脑，若只有一个音频接口（耳机麦克风二合一接口），确保麦克风插头正确插入，接口一般会有对应标识符。</span><span data-string="true" data-enter="true" data-leaf="true"></span></p></div><div class="ace-line list-div" dir="auto" data-node="true" style="color: rgb(52, 52, 52); font-family: "Microsoft YaHei", Arial, sans-serif, 宋体; background-color: rgb(255, 255, 255);"><p><span data-leaf="true">检查麦克风底座或线缆上是否有静音开关或音量调节按钮，将静音开关关闭，音量调节旋钮调至最大。</span><span data-string="true" data-enter="true" data-leaf="true"></span></p></div><div class="ace-line list-div" dir="auto" data-node="true" style="color: rgb(52, 52, 52); font-family: "Microsoft YaHei", Arial, sans-serif, 宋体; background-color: rgb(255, 255, 255);"><p><span data-leaf="true">如果使用的是独立式两接头耳麦，务必将麦克风接头插入电脑的音频接口。</span><span data-string="true" data-enter="true" data-leaf="true"></span></p></div><div class="ace-line list-div" dir="auto" data-node="true" style="color: rgb(52, 52, 52); font-family: "Microsoft YaHei", Arial, sans-serif, 宋体; background-color: rgb(255, 255, 255);"><p><span data-leaf="true">尝试更换麦克风或在其他电脑上测试该麦克风，以判断是否为麦克风硬件故障。</span><span data-string="true" data-enter="true" data-leaf="true"></span></p></div><div class="ace-line ol-idVvWtdugG list-div" dir="auto" data-node="true" style="color: rgb(52, 52, 52); font-family: "Microsoft YaHei", Arial, sans-serif, 宋体; background-color: rgb(255, 255, 255);"><h4><span data-leaf="true">2、内置麦克风（针对笔记本等设备）</span><span data-string="true" data-enter="true" data-leaf="true"></span></h4></div><div class="ace-line list-div" dir="auto" data-node="true" style="color: rgb(52, 52, 52); font-family: "Microsoft YaHei", Arial, sans-serif, 宋体; background-color: rgb(255, 255, 255);"><p><span data-leaf="true">若怀疑内置麦克风硬件连接松动或损坏，建议联系<a href="https://newsupport.lenovo.com.cn/serverNet.html" target="_blank" rel="noopener" style="text-decoration-line: none;">联想售后</a>支持或专业维修人员进行检测和维修。</span></p><h3><span data-leaf="true">六、检查应用程序设置</span></h3></div><div class="ace-line ol-idJuT1kacn list-div list-start-number1" dir="auto" data-node="true" style="color: rgb(52, 52, 52); font-family: "Microsoft YaHei", Arial, sans-serif, 宋体; background-color: rgb(255, 255, 255);"><h4><span data-leaf="true">1、第三方安全防火软件导致，例如“火绒”</span><span data-string="true" data-enter="true" data-leaf="true"></span></h4></div><div class="ace-line list-div" dir="auto" data-node="true" style="color: rgb(52, 52, 52); font-family: "Microsoft YaHei", Arial, sans-serif, 宋体; background-color: rgb(255, 255, 255);"><p>a、打开火绒，找到防护中心-系统防护-隐私设备保护</p><p><img src="https://chinakb.lenovo.com.cn/chinakb/prod-api/file/downloadFile?key=uniko/IMAGE/d1103085b457503bf8166074f98ee4f7-1729236336386.png&name=mceclip0.png" width="809" height="532" style="cursor: pointer; border: 0px; max-width: 100%; height: auto !important;"></p><p>b、查看是否开启了麦克风保护，或者查看处理规则中，是否限制了某个应用使用麦克风。</p><p><img src="https://chinakb.lenovo.com.cn/chinakb/prod-api/file/downloadFile?key=uniko/IMAGE/1fc839ede8f4e616ceda270aa46c62a1-1729236375634.png&name=mceclip1.png" width="825" height="484" style="cursor: pointer; border: 0px; max-width: 100%; height: auto !important;"></p><p>c、关闭麦克风保护，或者 如果有某个应用被限制使用了麦克风，也可以点击处理规则，删除规则。</p></div><div class="ace-line ol-idRYjaqb0A list-div" dir="auto" data-node="true" style="color: rgb(52, 52, 52); font-family: "Microsoft YaHei", Arial, sans-serif, 宋体; background-color: rgb(255, 255, 255);"><h4><span data-leaf="true">2、更换或重新安装应用程序</span><span data-string="true" data-enter="true" data-leaf="true"></span></h4></div><div class="ace-line list-div" dir="auto" data-node="true" style="color: rgb(52, 52, 52); font-family: "Microsoft YaHei", Arial, sans-serif, 宋体; background-color: rgb(255, 255, 255);"><p><span data-leaf="true">如果在某个应用中麦克风一直无法使用，而在其他应用中正常，可尝试更换同类应用进行测试。例如，若在某视频会议软件中麦克风无声，可尝试使用其他视频会议软件。</span><span data-string="true" data-enter="true" data-leaf="true"></span></p></div><div class="ace-line list-div" dir="auto" data-node="true" style="color: rgb(52, 52, 52); font-family: "Microsoft YaHei", Arial, sans-serif, 宋体; background-color: rgb(255, 255, 255);"><p><span data-leaf="true">完全卸载该应用程序，重新启动电脑后，再重新安装该应用程序，然后测试麦克风是否正常工作。重新安装应用程序可使其各项设置复位，可能解决因应用内部设置错误导致的麦克风问题。</span></p></div><p style="color: rgb(52, 52, 52); font-family: "Microsoft YaHei", Arial, sans-serif, 宋体; background-color: rgb(255, 255, 255);"> </p> SF页:
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