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bobwu 发表于 2024-8-16 02:32

开机系统提示Bitlocker恢复,需要输入恢复密钥如何解决?

<h3 style="color: rgb(52, 52, 52); font-family: &quot;Microsoft YaHei&quot;, Arial, sans-serif, 宋体; background-color: rgb(255, 255, 255);">知识点分析</h3><h2 style="color: rgb(52, 52, 52); background-color: rgb(255, 255, 255); font-size: 10.5pt; font-family: 等线; margin: 0cm;"><span style="font-size: 12pt;">开机出现“Bitlocker&nbsp;恢复 输入此驱动器的恢复密钥”的界面如下图所示,在界面中可以看到如下图方红框中的链接:</span><span style="font-size: 12pt;">https</span><span style="font-size: 12pt;">://Windows.microsoft.com/recoverykeyfaq</span></h2><p style="color: rgb(52, 52, 52); font-family: &quot;Microsoft YaHei&quot;, Arial, sans-serif, 宋体; font-size: 10.5pt; background-color: rgb(255, 255, 255); margin: 0cm;"><span style="font-size: 12pt;"><img src="https://chinakb.lenovo.com.cn/_eWebEditor/uploadfile/20211202184030754.png" border="0" style="cursor: pointer; border: 0px; max-width: 100%; height: auto !important;"></span></p><h3 style="color: rgb(52, 52, 52); font-family: &quot;Microsoft YaHei&quot;, Arial, sans-serif, 宋体; background-color: rgb(255, 255, 255);">操作步骤</h3><p style="color: rgb(52, 52, 52); font-family: &quot;Microsoft YaHei&quot;, Arial, sans-serif, 宋体; font-size: 10.5pt; background-color: rgb(255, 255, 255); margin: 0cm;"><span style="font-size: 12pt;">解决方案:</span></p><p style="color: rgb(52, 52, 52); font-family: &quot;Microsoft YaHei&quot;, Arial, sans-serif, 宋体; font-size: 10.5pt; background-color: rgb(255, 255, 255); margin: 0cm 0cm 0cm 18pt; text-indent: -18pt;"><span style="font-size: 12pt;">1、<span style="font-variant-numeric: normal; font-variant-east-asian: normal; font-stretch: normal; font-size: 7pt; font-family: 微软雅黑;">&nbsp;<span style="font-size: 18px;">&nbsp;</span></span></span><span style="font-size: 16px;">使用手机或者其他电脑登录界面上显示的网址链接:</span></p><p style="color: rgb(52, 52, 52); font-family: &quot;Microsoft YaHei&quot;, Arial, sans-serif, 宋体; font-size: 10.5pt; text-indent: 0cm; background-color: rgb(255, 255, 255); margin: 0cm 0cm 0cm 18pt;"><span style="font-size: 18px;"><a class="ocpExternalLink" href="https://account.microsoft.com/devices/recoverykey" target="_blank" rel="noopener" data-bi-type="anchor" style="text-decoration-line: none;">https://account.microsoft.com/devices/recoverykey</a></span></p><p style="color: rgb(52, 52, 52); font-family: &quot;Microsoft YaHei&quot;, Arial, sans-serif, 宋体; font-size: 10.5pt; background-color: rgb(255, 255, 255); margin: 0cm 0cm 0cm 18pt; text-indent: -18pt;"><span style="font-size: 12pt;">2、<span style="font-variant-numeric: normal; font-variant-east-asian: normal; font-stretch: normal; font-size: 7pt; font-family: 微软雅黑;">&nbsp;&nbsp;</span></span><span style="font-size: 12pt;">进入链接后点击在<strong>“另外一台设备上登录您的Microsoft账户”</strong>查找您的恢复密钥:</span></p><p style="color: rgb(52, 52, 52); font-family: &quot;Microsoft YaHei&quot;, Arial, sans-serif, 宋体; font-size: 10.5pt; background-color: rgb(255, 255, 255); margin: 0cm;"><span style="font-size: 12pt;"><img id="图片 2" src="https://chinakb.lenovo.com.cn/_eWebEditor/uploadfile/20211202183509576002.jpg" width="427" height="288" style="cursor: pointer; border: 0px; max-width: 100%; height: auto !important;"></span></p><p style="color: rgb(52, 52, 52); font-family: &quot;Microsoft YaHei&quot;, Arial, sans-serif, 宋体; font-size: 10.5pt; background-color: rgb(255, 255, 255); margin: 0cm 0cm 0cm 18pt; text-indent: -18pt;"><span style="font-size: 12pt;">3、<span style="font-variant-numeric: normal; font-variant-east-asian: normal; font-stretch: normal; font-size: 7pt; font-family: 微软雅黑;">&nbsp;&nbsp;</span></span><span style="font-size: 12pt;">使用出现提示输入密钥的主机绑定的微软账户:</span></p><p style="color: rgb(52, 52, 52); font-family: &quot;Microsoft YaHei&quot;, Arial, sans-serif, 宋体; font-size: 10.5pt; text-indent: 0cm; background-color: rgb(255, 255, 255); margin: 0cm 0cm 0cm 18pt;"><span style="font-size: 12pt; color: red;">备注:</span></p><p style="color: rgb(52, 52, 52); font-family: &quot;Microsoft YaHei&quot;, Arial, sans-serif, 宋体; font-size: 10.5pt; background-color: rgb(255, 255, 255); margin: 0cm 0cm 0cm 36pt; text-indent: -18pt;"><span style="font-size: 12pt; color: red;">1、<span style="font-variant-numeric: normal; font-variant-east-asian: normal; font-stretch: normal; font-size: 7pt; font-family: 微软雅黑;">&nbsp;&nbsp;&nbsp;</span></span><span style="font-size: 12pt; color: red;">win 10</span><span style="font-size: 12pt; color: red;">系统office激活时注册或使用的微软账号</span></p><p style="color: rgb(52, 52, 52); font-family: &quot;Microsoft YaHei&quot;, Arial, sans-serif, 宋体; font-size: 10.5pt; background-color: rgb(255, 255, 255); margin: 0cm 0cm 0cm 36pt; text-indent: -18pt;"><span style="font-size: 12pt; color: red;">2、<span style="font-variant-numeric: normal; font-variant-east-asian: normal; font-stretch: normal; font-size: 7pt; font-family: 微软雅黑;">&nbsp;&nbsp;&nbsp;</span></span><span style="font-size: 12pt; color: red;">win11</span><span style="font-size: 12pt; color: red;">系统首次释放时注册或者使用的微软账号</span></p><p style="color: rgb(52, 52, 52); font-family: &quot;Microsoft YaHei&quot;, Arial, sans-serif, 宋体; font-size: 10.5pt; text-indent: 0cm; background-color: rgb(255, 255, 255); margin: 0cm 0cm 0cm 18pt;"><span style="font-size: 12pt;"><img id="图片 3" src="https://chinakb.lenovo.com.cn/_eWebEditor/uploadfile/20211202183509505003.png" width="467" height="429" style="cursor: pointer; border: 0px; max-width: 100%; height: auto !important;"></span></p><p style="color: rgb(52, 52, 52); font-family: &quot;Microsoft YaHei&quot;, Arial, sans-serif, 宋体; font-size: 10.5pt; background-color: rgb(255, 255, 255); margin: 0cm 0cm 0cm 18pt; text-indent: -18pt;"><span style="font-size: 12pt;">4、<span style="font-variant-numeric: normal; font-variant-east-asian: normal; font-stretch: normal; font-size: 7pt; font-family: 微软雅黑;">&nbsp;&nbsp;</span></span><span style="font-size: 12pt;">登录完成后,就可以看到您的Bitlocker恢复密钥了(<span style="color: red;">如果账户下有多个主机,可能会看到多组密钥,需要核对设备名称和密钥ID后再输入</span>)</span></p><p style="color: rgb(52, 52, 52); font-family: &quot;Microsoft YaHei&quot;, Arial, sans-serif, 宋体; font-size: 10.5pt; text-indent: 0cm; background-color: rgb(255, 255, 255); margin: 0cm 0cm 0cm 18pt;"><img id="图片 6" src="https://chinakb.lenovo.com.cn/_eWebEditor/uploadfile/20211202183509983004.jpg" width="774" height="333" style="cursor: pointer; border: 0px; max-width: 100%; height: auto !important;"></p><p style="color: rgb(52, 52, 52); font-family: &quot;Microsoft YaHei&quot;, Arial, sans-serif, 宋体; font-size: 10.5pt; background-color: rgb(255, 255, 255); margin: 0cm 0cm 0cm 18pt; text-indent: -18pt;"><span style="font-size: 12pt;">5、<span style="font-variant-numeric: normal; font-variant-east-asian: normal; font-stretch: normal; font-size: 7pt; font-family: 微软雅黑;">&nbsp;&nbsp;</span></span><span style="font-size: 12pt;">将查到的<span style="color: red;">Bitlocker</span><span style="color: red;">恢复密钥</span>,输入到下面的输入框中:</span></p><p style="color: rgb(52, 52, 52); font-family: &quot;Microsoft YaHei&quot;, Arial, sans-serif, 宋体; font-size: 10.5pt; background-color: rgb(255, 255, 255); margin: 0cm 0cm 0cm 21pt;"><img src="https://chinakb.lenovo.com.cn/_eWebEditor/uploadfile/20211202184148445.png" border="0" style="cursor: pointer; border: 0px; max-width: 100%; height: auto !important;"></p><p style="color: rgb(52, 52, 52); font-family: &quot;Microsoft YaHei&quot;, Arial, sans-serif, 宋体; font-size: 10.5pt; background-color: rgb(255, 255, 255); margin: 0cm 0cm 0cm 18pt; text-indent: -18pt;"><span style="font-size: 12pt;">6、<span style="font-variant-numeric: normal; font-variant-east-asian: normal; font-stretch: normal; font-size: 7pt; font-family: 微软雅黑;">&nbsp;&nbsp;</span></span><span style="font-size: 12pt; color: red;">如果登录微软账号后</span><span style="font-size: 12pt;">,<span style="color: red;">查询不到Bitlocker恢复密钥,</span>提示“请尝试其它的URL” 那么大概率就是当前微软账户绑定OneDrive被冻结了,导致无法获取到密钥信息</span></p><p style="color: rgb(52, 52, 52); font-family: &quot;Microsoft YaHei&quot;, Arial, sans-serif, 宋体; font-size: 10.5pt; text-indent: 0cm; background-color: rgb(255, 255, 255); margin: 0cm 0cm 0cm 18pt;"><span style="font-size: 12pt;"><img id="图片 5" src="https://chinakb.lenovo.com.cn/_eWebEditor/uploadfile/20211202183509673006.png" width="495" height="105" style="cursor: pointer; border: 0px; max-width: 100%; height: auto !important;"></span></p><p style="color: rgb(52, 52, 52); font-family: &quot;Microsoft YaHei&quot;, Arial, sans-serif, 宋体; font-size: 10.5pt; background-color: rgb(255, 255, 255); margin: 0cm 0cm 0cm 18pt; text-indent: -18pt;"><span style="font-size: 12pt;">7、<span style="font-variant-numeric: normal; font-variant-east-asian: normal; font-stretch: normal; font-size: 7pt; font-family: 微软雅黑;">&nbsp;&nbsp;</span></span><span style="font-size: 12pt;">当前微软账户绑定OneDrive被冻结,需要您使用手机下载OneDrive APP,使用被冻结的微软账号登录后,点击<strong>“取消解冻账户”</strong>进行账户解冻:</span></p><p style="color: rgb(52, 52, 52); font-family: &quot;Microsoft YaHei&quot;, Arial, sans-serif, 宋体; font-size: 10.5pt; text-indent: 0cm; background-color: rgb(255, 255, 255); margin: 0cm 0cm 0cm 18pt;"><span style="font-size: 12pt;"><img id="图片 8" src="https://chinakb.lenovo.com.cn/_eWebEditor/uploadfile/20211202183509251007.png" width="279" height="288" style="cursor: pointer; border: 0px; max-width: 100%; height: auto !important;"></span></p><p style="color: rgb(52, 52, 52); font-family: &quot;Microsoft YaHei&quot;, Arial, sans-serif, 宋体; font-size: 10.5pt; text-indent: 0cm; background-color: rgb(255, 255, 255); margin: 0cm 0cm 0cm 18pt;"><span style="font-size: 12pt;">&nbsp;</span></p><p style="color: rgb(52, 52, 52); font-family: &quot;Microsoft YaHei&quot;, Arial, sans-serif, 宋体; font-size: 10.5pt; background-color: rgb(255, 255, 255); margin: 0cm 0cm 0cm 18pt; text-indent: -18pt;"><span style="font-size: 12pt;">8、<span style="font-variant-numeric: normal; font-variant-east-asian: normal; font-stretch: normal; font-size: 7pt; font-family: 微软雅黑;">&nbsp;&nbsp;</span></span><strong><span style="font-size: 12pt;">如微软账号绑定了手机号码请等待<span style="color: red;">手机</span>收到解冻短信/如微软账号未绑定手机号码请进入注册微软账号邮箱查询解冻信息</span></strong><span style="font-size: 12pt;">,再登录网址链接查询密钥,将查到<span style="color: red;">Bitlocker</span><span style="color: red;">恢复密钥</span>,输入到下面的输入框中,(<span style="background: yellow; color: red;">如果账户下有多个主机,可能会看到多组密钥,需要核对设备名称和密钥ID后再输入</span>)</span></p><p style="color: rgb(52, 52, 52); font-family: &quot;Microsoft YaHei&quot;, Arial, sans-serif, 宋体; font-size: 10.5pt; text-indent: 0cm; background-color: rgb(255, 255, 255); margin: 0cm 0cm 0cm 18pt;"><span style="font-size: 12pt;">网址链接:<a class="ocpExternalLink" href="https://account.microsoft.com/devices/recoverykey" target="_blank" rel="noopener" data-bi-type="anchor" style="text-decoration-line: none;">https://account.microsoft.com/devices/recoverykey</a></span></p><p style="color: rgb(52, 52, 52); font-family: &quot;Microsoft YaHei&quot;, Arial, sans-serif, 宋体; font-size: 10.5pt; text-indent: 0cm; background-color: rgb(255, 255, 255); margin: 0cm 0cm 0cm 18pt;"><span style="font-size: 12pt;"><img src="https://chinakb.lenovo.com.cn/_eWebEditor/uploadfile/20211202184203536.png" border="0" style="cursor: pointer; border: 0px; max-width: 100%; height: auto !important;"></span></p><p style="color: rgb(52, 52, 52); font-family: &quot;Microsoft YaHei&quot;, Arial, sans-serif, 宋体; font-size: 10.5pt; background-color: rgb(255, 255, 255); margin: 0cm;"><span style="font-size: 12pt;">9</span><span style="font-size: 12pt;">、<span style="color: rgb(255, 0, 0); background-color: rgb(255, 255, 0);">如果您的设备是在公司内网或者域账户下使用,需要联系系统管理员查询恢复密钥</span></span></p><p style="color: rgb(52, 52, 52); font-family: &quot;Microsoft YaHei&quot;, Arial, sans-serif, 宋体; font-size: 10.5pt; background-color: rgb(255, 255, 255); margin: 0cm;">&nbsp;</p><p style="color: rgb(52, 52, 52); font-family: &quot;Microsoft YaHei&quot;, Arial, sans-serif, 宋体; font-size: 10.5pt; background-color: rgb(255, 255, 255); margin: 0cm;"><span style="font-size: 12pt;">10、输入恢复密钥进入系统桌面后,可以点击开始菜单→打开设置→隐私和安全性→设备加密→将设备加密关闭,可以避免后续出现提示输入Bitlocker恢复密钥的情况。</span></p><p style="color: rgb(52, 52, 52); font-family: &quot;Microsoft YaHei&quot;, Arial, sans-serif, 宋体; font-size: 10.5pt; background-color: rgb(255, 255, 255); margin: 0cm;"><span style="font-size: 12pt;"><img src="https://chinakb.lenovo.com.cn/chinakb/prod-api/file/downloadFile?key=uniko/IMAGE/2a490d6baffd34d352bf2eec4652cfd1-1722569286723.jpg&amp;name=123.jpg" alt="123.jpg" width="620" height="420" style="cursor: pointer; border: 0px; max-width: 100%; height: auto !important;"></span></p>

chengxyt 发表于 2024-8-16 16:18

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