屏幕亮度不能调节处理方法之一导致屏幕亮度不能调节处理方法之一
<div data-v-50978143="" style="margin: 0px; padding: 0px; border: 0px; outline: 0px; text-size-adjust: none; -webkit-tap-highlight-color: transparent; color: rgb(34, 34, 34); font-family: "Microsoft YaHei", Arial, sans-serif, 宋体; font-size: medium; text-align: center; background-color: rgb(255, 255, 255);"><div data-v-50978143="" class="detail htmlstr-wrapper" style="margin: 0px; padding: 0px 0px 10px; border: 0px; outline: 0px; text-size-adjust: none; -webkit-tap-highlight-color: transparent; overflow: auto hidden; position: relative; text-align: left; font-size: 14px; color: rgb(52, 52, 52);"><h3 style="border: 0px; font-size: 14px; outline: 0px; text-size-adjust: none; -webkit-tap-highlight-color: transparent;">故障现象</h3><p style="border: 0px; outline: 0px; text-size-adjust: none; -webkit-tap-highlight-color: transparent;"><span style="margin: 0px; padding: 0px; border: 0px; outline: 0px; text-size-adjust: none; -webkit-tap-highlight-color: transparent; font-size: 12pt; font-family: 微软雅黑;">安装向日葵远程软件后，部分用户的屏幕亮度无法调节，快捷键失效，重装显卡驱动无效。</span></p><h3 style="border: 0px; font-size: 14px; outline: 0px; text-size-adjust: none; -webkit-tap-highlight-color: transparent;">原因分析</h3><p style="border: 0px; outline: 0px; text-size-adjust: none; -webkit-tap-highlight-color: transparent;"><span style="margin: 0px; padding: 0px; border: 0px; outline: 0px; text-size-adjust: none; -webkit-tap-highlight-color: transparent; font-size: 12pt; font-family: 微软雅黑;">用户电脑安装了向日葵远程软件，此软件安装的虚拟显示器驱动导致屏幕亮度无法调节。</span></p><h3 style="border: 0px; font-size: 14px; outline: 0px; text-size-adjust: none; -webkit-tap-highlight-color: transparent;">解决方案</h3><p style="border: 0px; outline: 0px; text-size-adjust: none; -webkit-tap-highlight-color: transparent;"><span style="margin: 0px; padding: 0px; border: 0px; outline: 0px; text-size-adjust: none; -webkit-tap-highlight-color: transparent; font-size: 12pt; font-family: 微软雅黑;">1.右击开始菜单---选“设备管理器”---选“监视器”---发现非“通用即插即用显示器”的监视器，卸载：</span></p><div style="margin: 0px; padding: 0px; border: 0px; outline: 0px; text-size-adjust: none; -webkit-tap-highlight-color: transparent;"><span style="margin: 0px; padding: 0px; border: 0px; outline: 0px; text-size-adjust: none; -webkit-tap-highlight-color: transparent; font-size: 12pt; font-family: 微软雅黑;"><img src="https://chinakb.lenovo.com.cn/_eWebEditor/uploadfile/20200310200019466.jpg" border="0" style="margin: 0px; padding: 0px; border: 0px; cursor: pointer; outline: 0px; text-size-adjust: none; -webkit-tap-highlight-color: transparent; max-width: 100%; height: 544px; width: 800px; filter: none;"><br style="outline: 0px; text-size-adjust: none; -webkit-tap-highlight-color: transparent;"></span></div><div style="margin: 0px; padding: 0px; border: 0px; outline: 0px; text-size-adjust: none; -webkit-tap-highlight-color: transparent;"><span style="margin: 0px; padding: 0px; border: 0px; outline: 0px; text-size-adjust: none; -webkit-tap-highlight-color: transparent; font-size: 12pt; font-family: 微软雅黑;">2.扫描硬件改动--发现新的通用即插即用监视器，问题解决。</span></div><div style="margin: 0px; padding: 0px; border: 0px; outline: 0px; text-size-adjust: none; -webkit-tap-highlight-color: transparent;"><span style="margin: 0px; padding: 0px; border: 0px; outline: 0px; text-size-adjust: none; -webkit-tap-highlight-color: transparent; font-size: 12pt; font-family: 微软雅黑;"><img src="https://chinakb.lenovo.com.cn/_eWebEditor/uploadfile/20200310200142772.jpg" border="0" style="margin: 0px; padding: 0px; border: 0px; cursor: pointer; outline: 0px; text-size-adjust: none; -webkit-tap-highlight-color: transparent; max-width: 100%; height: 570px; width: 800px; filter: none;"><br style="outline: 0px; text-size-adjust: none; -webkit-tap-highlight-color: transparent;"></span></div><div style="margin: 0px; padding: 0px; border: 0px; outline: 0px; text-size-adjust: none; -webkit-tap-highlight-color: transparent;"><strong style="margin: 0px; padding: 0px; border: 0px; outline: 0px; text-size-adjust: none; -webkit-tap-highlight-color: transparent;"><span style="margin: 0px; padding: 0px; border: 0px; outline: 0px; text-size-adjust: none; -webkit-tap-highlight-color: transparent; font-size: 12pt; font-family: 微软雅黑; color: rgb(224, 62, 45);">备注：此方案和系统版本无关，向日葵远程软件版本有关。</span></strong></div></div></div><div data-v-50978143="" class="enclosure" style="margin: 0px; padding: 0px; border: 0px; outline: 0px; text-size-adjust: none; -webkit-tap-highlight-color: transparent; display: flex; flex-direction: column; align-items: flex-start; color: rgb(34, 34, 34); font-family: "Microsoft YaHei", Arial, sans-serif, 宋体; font-size: medium; text-align: center; background-color: rgb(255, 255, 255);"><a data-v-50978143="" class="en-item" style="margin: 0px 0px 10px; padding: 0px; border: 0px; outline: 0px; text-size-adjust: none; -webkit-tap-highlight-color: transparent; color: rgb(0, 0, 255); cursor: pointer;">不能调节亮度处理方法.wmv</a></div> SF页:
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