“Windows Hello指纹设置报错:抱歉,出现问题。”的解决方案
<font style="outline: 0px; text-size-adjust: none; -webkit-tap-highlight-color: transparent; color: rgb(52, 52, 52); font-family: "Microsoft YaHei", Arial, sans-serif, 宋体; background-color: rgb(255, 255, 255); font-weight: bold; font-size: 12pt;">操作步骤:</font><br style="outline: 0px; text-size-adjust: none; -webkit-tap-highlight-color: transparent; color: rgb(52, 52, 52); font-family: "Microsoft YaHei", Arial, sans-serif, 宋体; background-color: rgb(255, 255, 255);"><br style="outline: 0px; text-size-adjust: none; -webkit-tap-highlight-color: transparent; color: rgb(52, 52, 52); font-family: "Microsoft YaHei", Arial, sans-serif, 宋体; background-color: rgb(255, 255, 255);"><h2 style="border: 0px; font-size: 18px; outline: 0px; text-size-adjust: none; -webkit-tap-highlight-color: transparent; color: rgb(52, 52, 52); font-family: "Microsoft YaHei", Arial, sans-serif, 宋体; background-color: rgb(255, 255, 255);"> </h2><p style="border: 0px; outline: 0px; text-size-adjust: none; -webkit-tap-highlight-color: transparent; color: rgb(52, 52, 52); font-family: "Microsoft YaHei", Arial, sans-serif, 宋体; background-color: rgb(255, 255, 255);">1、Win10指纹设置报错:抱歉,出现问题。指纹读取器已断开连接。请重新连接,然后再次尝试,如图:</p><br style="outline: 0px; text-size-adjust: none; -webkit-tap-highlight-color: transparent; color: rgb(52, 52, 52); font-family: "Microsoft YaHei", Arial, sans-serif, 宋体; background-color: rgb(255, 255, 255);"><p style="border: 0px; outline: 0px; text-size-adjust: none; -webkit-tap-highlight-color: transparent; color: rgb(52, 52, 52); font-family: "Microsoft YaHei", Arial, sans-serif, 宋体; background-color: rgb(255, 255, 255);"><img border="0" src="https://webdoc.lenovo.com.cn/lenovowsi/new_cskb/uploadfile/20190712111044382.jpg" style="margin: 0px; padding: 0px; border: 0px; cursor: pointer; outline: 0px; text-size-adjust: none; -webkit-tap-highlight-color: transparent; height: auto !important; max-width: 100%;"></p><br style="outline: 0px; text-size-adjust: none; -webkit-tap-highlight-color: transparent; color: rgb(52, 52, 52); font-family: "Microsoft YaHei", Arial, sans-serif, 宋体; background-color: rgb(255, 255, 255);"><p style="border: 0px; outline: 0px; text-size-adjust: none; -webkit-tap-highlight-color: transparent; color: rgb(52, 52, 52); font-family: "Microsoft YaHei", Arial, sans-serif, 宋体; background-color: rgb(255, 255, 255);">2、BIOS下确认Intel SGX,选项为Software Controlled,更改为Enabled,如图:</p><br style="outline: 0px; text-size-adjust: none; -webkit-tap-highlight-color: transparent; color: rgb(52, 52, 52); font-family: "Microsoft YaHei", Arial, sans-serif, 宋体; background-color: rgb(255, 255, 255);"><p style="border: 0px; outline: 0px; text-size-adjust: none; -webkit-tap-highlight-color: transparent; color: rgb(52, 52, 52); font-family: "Microsoft YaHei", Arial, sans-serif, 宋体; background-color: rgb(255, 255, 255);"><img border="0" src="https://webdoc.lenovo.com.cn/lenovowsi/new_cskb/uploadfile/20190712111631478.jpg" style="margin: 0px; padding: 0px; border: 0px; cursor: pointer; outline: 0px; text-size-adjust: none; -webkit-tap-highlight-color: transparent; height: auto !important; max-width: 100%;"></p><br style="outline: 0px; text-size-adjust: none; -webkit-tap-highlight-color: transparent; color: rgb(52, 52, 52); font-family: "Microsoft YaHei", Arial, sans-serif, 宋体; background-color: rgb(255, 255, 255);"><p style="border: 0px; outline: 0px; text-size-adjust: none; -webkit-tap-highlight-color: transparent; color: rgb(52, 52, 52); font-family: "Microsoft YaHei", Arial, sans-serif, 宋体; background-color: rgb(255, 255, 255);"><img border="0" src="https://webdoc.lenovo.com.cn/lenovowsi/new_cskb/uploadfile/20190712111926900.jpg" style="margin: 0px; padding: 0px; border: 0px; cursor: pointer; outline: 0px; text-size-adjust: none; -webkit-tap-highlight-color: transparent; height: auto !important; max-width: 100%;"></p><br style="outline: 0px; text-size-adjust: none; -webkit-tap-highlight-color: transparent; color: rgb(52, 52, 52); font-family: "Microsoft YaHei", Arial, sans-serif, 宋体; background-color: rgb(255, 255, 255);"><p style="border: 0px; outline: 0px; text-size-adjust: none; -webkit-tap-highlight-color: transparent; color: rgb(52, 52, 52); font-family: "Microsoft YaHei", Arial, sans-serif, 宋体; background-color: rgb(255, 255, 255);">3、修改后保存退出BIOS,重新设置指纹报错:抱歉,出现问题。关闭Windows Hello,然后尝试再次运行安装程序,如图:</p><br style="outline: 0px; text-size-adjust: none; -webkit-tap-highlight-color: transparent; color: rgb(52, 52, 52); font-family: "Microsoft YaHei", Arial, sans-serif, 宋体; background-color: rgb(255, 255, 255);"><p style="border: 0px; outline: 0px; text-size-adjust: none; -webkit-tap-highlight-color: transparent; color: rgb(52, 52, 52); font-family: "Microsoft YaHei", Arial, sans-serif, 宋体; background-color: rgb(255, 255, 255);"><img border="0" src="https://webdoc.lenovo.com.cn/lenovowsi/new_cskb/uploadfile/20190712112358834.png" style="margin: 0px; padding: 0px; border: 0px; cursor: pointer; outline: 0px; text-size-adjust: none; -webkit-tap-highlight-color: transparent; height: auto !important; max-width: 100%;"></p><br style="outline: 0px; text-size-adjust: none; -webkit-tap-highlight-color: transparent; color: rgb(52, 52, 52); font-family: "Microsoft YaHei", Arial, sans-serif, 宋体; background-color: rgb(255, 255, 255);"><p style="border: 0px; outline: 0px; text-size-adjust: none; -webkit-tap-highlight-color: transparent; color: rgb(52, 52, 52); font-family: "Microsoft YaHei", Arial, sans-serif, 宋体; background-color: rgb(255, 255, 255);">4、核对当前账户为Administrator,如图:</p><br style="outline: 0px; text-size-adjust: none; -webkit-tap-highlight-color: transparent; color: rgb(52, 52, 52); font-family: "Microsoft YaHei", Arial, sans-serif, 宋体; background-color: rgb(255, 255, 255);"><p style="border: 0px; outline: 0px; text-size-adjust: none; -webkit-tap-highlight-color: transparent; color: rgb(52, 52, 52); font-family: "Microsoft YaHei", Arial, sans-serif, 宋体; background-color: rgb(255, 255, 255);"><img border="0" src="https://webdoc.lenovo.com.cn/lenovowsi/new_cskb/uploadfile/20190712112549318.jpg" style="margin: 0px; padding: 0px; border: 0px; cursor: pointer; outline: 0px; text-size-adjust: none; -webkit-tap-highlight-color: transparent; height: auto !important; max-width: 100%;"></p><br style="outline: 0px; text-size-adjust: none; -webkit-tap-highlight-color: transparent; color: rgb(52, 52, 52); font-family: "Microsoft YaHei", Arial, sans-serif, 宋体; background-color: rgb(255, 255, 255);"><p style="border: 0px; outline: 0px; text-size-adjust: none; -webkit-tap-highlight-color: transparent; color: rgb(52, 52, 52); font-family: "Microsoft YaHei", Arial, sans-serif, 宋体; background-color: rgb(255, 255, 255);">5、新建一个本地管理员账户后,注销或者重启用新账户登录,指纹即可正常录入。</p> SF页:
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