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bobwu 发表于 2022-11-16 12:26

office 2021激活失败,提示购买或者试用问题

<p class="createInfo clearfix" style="margin-bottom: 30px; zoom: 1; line-height: 24px; color: rgb(51, 51, 51); font-family: &quot;Microsoft YaHei&quot;, Arial, sans-serif, 宋体; background-color: rgb(255, 255, 255);"><span id="doc_id" doc_id="29474" style="display: inline-block; float: left; margin-right: 14px; color: rgb(138, 138, 138);">知识编号:</span><span style="display: inline-block; float: left; margin-right: 14px; color: rgb(138, 138, 138);">205234</span></p><div class="content" style="margin-bottom: 70px; color: rgb(52, 52, 52); font-family: &quot;Microsoft YaHei&quot;, Arial, sans-serif, 宋体; background-color: rgb(255, 255, 255);">知识点分析:<br><br><p style="margin: 0cm; font-size: 10.5pt; font-family: 等线; text-align: justify;"><b><span style="font-family: 微软雅黑, sans-serif;">问题描述:</span></b></p><br><p style="margin: 0cm 0cm 0cm 17.85pt; font-size: 11pt; font-family: Calibri, sans-serif;"><span style="font-family: 微软雅黑, sans-serif; color: black;">office 2021</span><span style="font-family: 微软雅黑, sans-serif; color: black;">激活失败,提示购买或者试用问题</span></p><br><p style="margin: 0cm; font-size: 10.5pt; font-family: 等线; text-align: justify;"><b><span style="font-family: &quot;Wingdings 2&quot;;">P&nbsp;</span></b><b><span style="font-family: 微软雅黑, sans-serif;">参考故障图片:</span></b></p><br><p style="margin: 0cm; font-size: 10.5pt; font-family: 等线; text-align: justify;"><span style="font-family: 微软雅黑, sans-serif; color: black;">&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;</span><img id="图片 3" width="554" height="288" src="https://webdoc.lenovo.com.cn/lenovowsi/new_cskb/uploadfile/20221103171314290001.jpg" style="cursor: pointer; border: 0px; max-width: 100%;"></p><br><p style="margin: 0cm; font-size: 10.5pt; font-family: 等线; text-align: justify;"><span style="font-family: Arial, sans-serif; color: black;">&nbsp;</span></p><br><p style="margin: 0cm; font-size: 10.5pt; font-family: 等线; text-align: justify;"><b><span style="font-family: &quot;Wingdings 2&quot;;">P&nbsp;</span></b><b><span style="font-family: 微软雅黑, sans-serif;">解决方案:</span></b></p><br><p style="margin: 0cm; font-size: 10.5pt; font-family: 等线; text-align: justify;"><b><span style="font-family: 微软雅黑, sans-serif;"><br><br></span></b></p><br><p align="left" style="margin: 0cm 0cm 0cm 38.35pt; font-size: 10.5pt; font-family: 等线; text-indent: -18pt;"><span style="font-family: Arial, sans-serif; color: black;">1.<span style="font-variant-numeric: normal; font-variant-east-asian: normal; font-stretch: normal; font-size: 7pt; font-family: &quot;Times New Roman&quot;;">&nbsp;</span></span><span style="font-family: 微软雅黑, sans-serif; color: black;">关闭当前</span><span style="font-family: Arial, sans-serif; color: black;">office</span><span style="font-family: 微软雅黑, sans-serif; color: black;">提示页面,然后点击</span><span style="font-family: Arial, sans-serif; color: black;">office</span><span style="font-family: 微软雅黑, sans-serif; color: black;">软件左上角“文件</span><span style="font-family: Arial, sans-serif; color: black;">”</span><span style="font-family: 微软雅黑, sans-serif; color: black;">→“账户”→“注销”→“确认注销”→“关闭”</span><span style="font-family: Arial, sans-serif; color: black;">office</span><span style="font-family: 微软雅黑, sans-serif; color: black;">软件,参考下图</span></p><br><p style="margin-right: 0cm; margin-left: 38.35pt; font-size: 12pt; font-family: 宋体;"><img id="图片 2" width="554" height="249" src="https://webdoc.lenovo.com.cn/lenovowsi/new_cskb/uploadfile/20221103171314838002.jpg" style="cursor: pointer; border: 0px; max-width: 100%;"></p><br><p align="left" style="margin: 0cm 0cm 0cm 38.35pt; font-size: 10.5pt; font-family: 等线; text-indent: -18pt;"><span style="font-family: Arial, sans-serif; color: black;">2.<span style="font-variant-numeric: normal; font-variant-east-asian: normal; font-stretch: normal; font-size: 7pt; font-family: &quot;Times New Roman&quot;;">&nbsp;</span></span><span style="font-family: 微软雅黑, sans-serif; color: black;">打开“</span><span style="font-family: Arial, sans-serif; color: black;">Microsoft Store</span><span style="font-family: 微软雅黑, sans-serif; color: black;">”→“库”→“设备附带”,看到“</span><span style="font-family: Arial, sans-serif; color: black;">office&nbsp;</span><span style="font-family: 微软雅黑, sans-serif; color: black;">家庭和学生版”</span><span style="font-family: Arial, sans-serif; color: black;">&nbsp;</span><span style="font-family: 微软雅黑, sans-serif; color: black;">点“兑换”,提示兑换完成。(部分设备附带里看不到</span><span style="font-family: Arial, sans-serif; color: black;">office</span><span style="font-family: 微软雅黑, sans-serif; color: black;">的,需要先点右上角的“检查更新”)</span></p><br><p style="margin-right: 0cm; margin-left: 0cm; font-size: 12pt; font-family: 宋体;"><span style="font-size: 10.5pt; font-family: Arial, sans-serif; color: black;">&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;</span><img id="图片 1" width="554" height="184" src="https://webdoc.lenovo.com.cn/lenovowsi/new_cskb/uploadfile/20221103171314797003.jpg" style="cursor: pointer; border: 0px; max-width: 100%;"></p><br><p align="left" style="margin: 0cm 0cm 0cm 38.35pt; font-size: 10.5pt; font-family: 等线; text-indent: -18pt;"><span style="font-family: Arial, sans-serif; color: black;">3.<span style="font-variant-numeric: normal; font-variant-east-asian: normal; font-stretch: normal; font-size: 7pt; font-family: &quot;Times New Roman&quot;;">&nbsp;</span></span><span style="font-family: 微软雅黑, sans-serif; color: black;">兑换</span><span style="font-family: Arial, sans-serif; color: black;">office&nbsp;</span><span style="font-family: 微软雅黑, sans-serif; color: black;">好以后,重新打开</span><span style="font-family: Arial, sans-serif; color: black;">Office</span><span style="font-family: 微软雅黑, sans-serif; color: black;">软件,然后再登录微软账户,按照提示激活,依次点击下一步就好。</span></p></div>

chengxyt 发表于 2022-11-16 16:28

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