Windows 11忘记登陆密码或PIN如何处理
<h2 id="top_0" style="outline: 0px; text-size-adjust: none; -webkit-tap-highlight-color: transparent; color: rgb(52, 52, 52); font-family: "Microsoft YaHei", Arial, sans-serif, 宋体; background-color: rgb(255, 255, 255);"><strong style="outline: 0px; text-size-adjust: none; -webkit-tap-highlight-color: transparent;">适用场景</strong></h2><p style="outline: 0px; text-size-adjust: none; -webkit-tap-highlight-color: transparent; color: rgb(52, 52, 52); font-family: "Microsoft YaHei", Arial, sans-serif, 宋体; background-color: rgb(255, 255, 255);">机器开机忘记PIN或忘记密码，无法进入系统</p><h2 id="top_4" style="outline: 0px; text-size-adjust: none; -webkit-tap-highlight-color: transparent; color: rgb(52, 52, 52); font-family: "Microsoft YaHei", Arial, sans-serif, 宋体; background-color: rgb(255, 255, 255);"><strong style="outline: 0px; text-size-adjust: none; -webkit-tap-highlight-color: transparent;">微软账户</strong></h2><h3 id="top_6" style="outline: 0px; text-size-adjust: none; -webkit-tap-highlight-color: transparent; color: rgb(52, 52, 52); font-family: "Microsoft YaHei", Arial, sans-serif, 宋体; background-color: rgb(255, 255, 255);"><strong style="outline: 0px; text-size-adjust: none; -webkit-tap-highlight-color: transparent;">忘记PIN</strong></h3><p style="outline: 0px; text-size-adjust: none; -webkit-tap-highlight-color: transparent; color: rgb(52, 52, 52); font-family: "Microsoft YaHei", Arial, sans-serif, 宋体; background-color: rgb(255, 255, 255);">若登陆页面仅有PIN码登陆或只有PIN和指纹或人脸登陆，则默认为微软账户，登陆页面如下</p><p style="outline: 0px; text-size-adjust: none; -webkit-tap-highlight-color: transparent; color: rgb(52, 52, 52); font-family: "Microsoft YaHei", Arial, sans-serif, 宋体; background-color: rgb(255, 255, 255);"><img src="https://chinakb.lenovo.com.cn/chinakb/prod-api/file/downloadFile?key=uniko/IMAGE/ae9ebf8b3c931ffabdeaaee00cc02039-1758030754602.png&name=mceclip0.png" width="900" style="cursor: pointer; border: 0px; outline: 0px; text-size-adjust: none; -webkit-tap-highlight-color: transparent; max-width: 100%; height: auto !important;"></p><p style="outline: 0px; text-size-adjust: none; -webkit-tap-highlight-color: transparent; color: rgb(52, 52, 52); font-family: "Microsoft YaHei", Arial, sans-serif, 宋体; background-color: rgb(255, 255, 255);">若机器支持指纹或人脸，可以使用人脸或指纹进入系统的</p><p style="outline: 0px; text-size-adjust: none; -webkit-tap-highlight-color: transparent; color: rgb(52, 52, 52); font-family: "Microsoft YaHei", Arial, sans-serif, 宋体; background-color: rgb(255, 255, 255);">先使用人脸或指纹进入桌面，点击设置——账户——登陆选项——展开PIN——我忘记了我的PIN</p><p style="outline: 0px; text-size-adjust: none; -webkit-tap-highlight-color: transparent; color: rgb(52, 52, 52); font-family: "Microsoft YaHei", Arial, sans-serif, 宋体; background-color: rgb(255, 255, 255);"><img src="https://chinakb.lenovo.com.cn/chinakb/prod-api/file/downloadFile?key=uniko/IMAGE/6ac7ed899de39b8859381a144b6e990c-1758031013801.png&name=mceclip1.png" width="900" style="cursor: pointer; border: 0px; outline: 0px; text-size-adjust: none; -webkit-tap-highlight-color: transparent; max-width: 100%; height: auto !important;"></p><p style="outline: 0px; text-size-adjust: none; -webkit-tap-highlight-color: transparent; color: rgb(52, 52, 52); font-family: "Microsoft YaHei", Arial, sans-serif, 宋体; background-color: rgb(255, 255, 255);">出现新的创建点击“继续”按钮</p><p style="outline: 0px; text-size-adjust: none; -webkit-tap-highlight-color: transparent; color: rgb(52, 52, 52); font-family: "Microsoft YaHei", Arial, sans-serif, 宋体; background-color: rgb(255, 255, 255);"><img src="https://chinakb.lenovo.com.cn/chinakb/prod-api/file/downloadFile?key=uniko/IMAGE/3db602e8739721295bc59ad86bcfdc50-1758031041545.png&name=mceclip2.png" width="900" style="cursor: pointer; border: 0px; outline: 0px; text-size-adjust: none; -webkit-tap-highlight-color: transparent; max-width: 100%; height: auto !important;"></p><p style="outline: 0px; text-size-adjust: none; -webkit-tap-highlight-color: transparent; color: rgb(52, 52, 52); font-family: "Microsoft YaHei", Arial, sans-serif, 宋体; background-color: rgb(255, 255, 255);">输入微软账户密码</p><p style="outline: 0px; text-size-adjust: none; -webkit-tap-highlight-color: transparent; color: rgb(52, 52, 52); font-family: "Microsoft YaHei", Arial, sans-serif, 宋体; background-color: rgb(255, 255, 255);"><img src="https://chinakb.lenovo.com.cn/chinakb/prod-api/file/downloadFile?key=uniko/IMAGE/4cb1688ddcee26e7fcef527d3b750224-1758031216984.png&name=mceclip3.png" width="900" style="cursor: pointer; border: 0px; outline: 0px; text-size-adjust: none; -webkit-tap-highlight-color: transparent; max-width: 100%; height: auto !important;"></p><p style="outline: 0px; text-size-adjust: none; -webkit-tap-highlight-color: transparent; color: rgb(52, 52, 52); font-family: "Microsoft YaHei", Arial, sans-serif, 宋体; background-color: rgb(255, 255, 255);">设置新的PIN即可</p><p style="outline: 0px; text-size-adjust: none; -webkit-tap-highlight-color: transparent; color: rgb(52, 52, 52); font-family: "Microsoft YaHei", Arial, sans-serif, 宋体; background-color: rgb(255, 255, 255);"><img src="https://chinakb.lenovo.com.cn/chinakb/prod-api/file/downloadFile?key=uniko/IMAGE/d6458b0d6d00963d3e340f4bc6af260f-1758031287935.png&name=mceclip4.png" width="900" style="cursor: pointer; border: 0px; outline: 0px; text-size-adjust: none; -webkit-tap-highlight-color: transparent; max-width: 100%; height: auto !important;"></p><p style="outline: 0px; text-size-adjust: none; -webkit-tap-highlight-color: transparent; color: rgb(52, 52, 52); font-family: "Microsoft YaHei", Arial, sans-serif, 宋体; background-color: rgb(255, 255, 255);">无法使用人脸或指纹登陆，或无此功能，仅显示PIN码登陆的</p><p style="outline: 0px; text-size-adjust: none; -webkit-tap-highlight-color: transparent; color: rgb(52, 52, 52); font-family: "Microsoft YaHei", Arial, sans-serif, 宋体; background-color: rgb(255, 255, 255);">登录页面点击我忘记了PIN——登陆微软账户——发送代码——短信或邮件查看安全代码——输入新的PIN，动图操作如下</p><p style="outline: 0px; text-size-adjust: none; -webkit-tap-highlight-color: transparent; color: rgb(52, 52, 52); font-family: "Microsoft YaHei", Arial, sans-serif, 宋体; background-color: rgb(255, 255, 255);"><img src="https://chinakb.lenovo.com.cn/chinakb/prod-api/file/downloadFile?key=uniko/IMAGE/986dd0fcaab6a5da35045e98775564e1-1758032405578.gif&name=vmconnect_6Vlaf1PX08.gif" alt="vmconnect_6Vlaf1PX08.gif" width="900" height="506" style="cursor: pointer; border: 0px; outline: 0px; text-size-adjust: none; -webkit-tap-highlight-color: transparent; max-width: 100%; height: auto !important;"></p><h3 id="top_36" style="outline: 0px; text-size-adjust: none; -webkit-tap-highlight-color: transparent; color: rgb(52, 52, 52); font-family: "Microsoft YaHei", Arial, sans-serif, 宋体; background-color: rgb(255, 255, 255);"><strong style="outline: 0px; text-size-adjust: none; -webkit-tap-highlight-color: transparent;">忘记密码</strong></h3><p style="outline: 0px; text-size-adjust: none; -webkit-tap-highlight-color: transparent; color: rgb(52, 52, 52); font-family: "Microsoft YaHei", Arial, sans-serif, 宋体; background-color: rgb(255, 255, 255);">登陆微软账户后默认隐藏密码登陆选项，登陆页面如下，正常使用PIN登陆即可</p><p style="outline: 0px; text-size-adjust: none; -webkit-tap-highlight-color: transparent; color: rgb(52, 52, 52); font-family: "Microsoft YaHei", Arial, sans-serif, 宋体; background-color: rgb(255, 255, 255);">若提示“PIN不可用”可尝试<span style="outline: 0px; text-size-adjust: none; -webkit-tap-highlight-color: transparent; font-size: 18px;"><strong style="outline: 0px; text-size-adjust: none; -webkit-tap-highlight-color: transparent;"><a href="https://iknow.lenovo.com.cn/detail/423348" style="text-decoration-line: none; outline: 0px; text-size-adjust: none; -webkit-tap-highlight-color: transparent;">此方案</a></strong></span></p><p style="outline: 0px; text-size-adjust: none; -webkit-tap-highlight-color: transparent; color: rgb(52, 52, 52); font-family: "Microsoft YaHei", Arial, sans-serif, 宋体; background-color: rgb(255, 255, 255);"><img src="https://chinakb.lenovo.com.cn/chinakb/prod-api/file/downloadFile?key=uniko/IMAGE/3656d18ab19b3cb7a73f68289ff7c882-1758158301878.png&name=mceclip0.png" width="900" style="cursor: pointer; border: 0px; outline: 0px; text-size-adjust: none; -webkit-tap-highlight-color: transparent; max-width: 100%; height: auto !important;"></p><p style="outline: 0px; text-size-adjust: none; -webkit-tap-highlight-color: transparent; color: rgb(52, 52, 52); font-family: "Microsoft YaHei", Arial, sans-serif, 宋体; background-color: rgb(255, 255, 255);">若登陆微软账户后关闭了“仅允许对此设备的Microsoft账户使用Windows Hello登陆”，则可看到密码登陆选项</p><p style="outline: 0px; text-size-adjust: none; -webkit-tap-highlight-color: transparent; color: rgb(52, 52, 52); font-family: "Microsoft YaHei", Arial, sans-serif, 宋体; background-color: rgb(255, 255, 255);"><img src="https://chinakb.lenovo.com.cn/chinakb/prod-api/file/downloadFile?key=uniko/IMAGE/a4d9ef09c70b21b75eefb1bedfa34bfe-1758158587178.png&name=mceclip1.png" width="900" style="cursor: pointer; border: 0px; outline: 0px; text-size-adjust: none; -webkit-tap-highlight-color: transparent; max-width: 100%; height: auto !important;"></p><p style="outline: 0px; text-size-adjust: none; -webkit-tap-highlight-color: transparent; color: rgb(52, 52, 52); font-family: "Microsoft YaHei", Arial, sans-serif, 宋体; background-color: rgb(255, 255, 255);"><img src="https://chinakb.lenovo.com.cn/chinakb/prod-api/file/downloadFile?key=uniko/IMAGE/1652253787bd67a64f37338e89c00255-1758158725500.png&name=mceclip2.png" width="900" style="cursor: pointer; border: 0px; outline: 0px; text-size-adjust: none; -webkit-tap-highlight-color: transparent; max-width: 100%; height: auto !important;"></p><p style="outline: 0px; text-size-adjust: none; -webkit-tap-highlight-color: transparent; color: rgb(52, 52, 52); font-family: "Microsoft YaHei", Arial, sans-serif, 宋体; background-color: rgb(255, 255, 255);">若忘记了微软账户密码，点击我忘记了密码</p><p style="outline: 0px; text-size-adjust: none; -webkit-tap-highlight-color: transparent; color: rgb(52, 52, 52); font-family: "Microsoft YaHei", Arial, sans-serif, 宋体; background-color: rgb(255, 255, 255);"><img src="https://chinakb.lenovo.com.cn/chinakb/prod-api/file/downloadFile?key=uniko/IMAGE/5901195c9ffb0dea84d47e443ad2efcb-1758158781222.png&name=mceclip3.png" width="900" style="cursor: pointer; border: 0px; outline: 0px; text-size-adjust: none; -webkit-tap-highlight-color: transparent; max-width: 100%; height: auto !important;"></p><p style="outline: 0px; text-size-adjust: none; -webkit-tap-highlight-color: transparent; color: rgb(52, 52, 52); font-family: "Microsoft YaHei", Arial, sans-serif, 宋体; background-color: rgb(255, 255, 255);">补全注册微软账户时使用的手机号或邮箱信息</p><p style="outline: 0px; text-size-adjust: none; -webkit-tap-highlight-color: transparent; color: rgb(52, 52, 52); font-family: "Microsoft YaHei", Arial, sans-serif, 宋体; background-color: rgb(255, 255, 255);"><img src="https://chinakb.lenovo.com.cn/chinakb/prod-api/file/downloadFile?key=uniko/IMAGE/09dababbec9bb9de8bb9a79acc1469ce-1758158830149.png&name=mceclip4.png" width="900" style="cursor: pointer; border: 0px; outline: 0px; text-size-adjust: none; -webkit-tap-highlight-color: transparent; max-width: 100%; height: auto !important;"></p><p style="outline: 0px; text-size-adjust: none; -webkit-tap-highlight-color: transparent; color: rgb(52, 52, 52); font-family: "Microsoft YaHei", Arial, sans-serif, 宋体; background-color: rgb(255, 255, 255);">获取代码</p><p style="outline: 0px; text-size-adjust: none; -webkit-tap-highlight-color: transparent; color: rgb(52, 52, 52); font-family: "Microsoft YaHei", Arial, sans-serif, 宋体; background-color: rgb(255, 255, 255);"><img src="https://chinakb.lenovo.com.cn/chinakb/prod-api/file/downloadFile?key=uniko/IMAGE/8696130c71279adb7a33f7247256b454-1758158859172.png&name=mceclip5.png" width="900" style="cursor: pointer; border: 0px; outline: 0px; text-size-adjust: none; -webkit-tap-highlight-color: transparent; max-width: 100%; height: auto !important;"></p><p style="outline: 0px; text-size-adjust: none; -webkit-tap-highlight-color: transparent; color: rgb(52, 52, 52); font-family: "Microsoft YaHei", Arial, sans-serif, 宋体; background-color: rgb(255, 255, 255);">输入新密码</p><p style="outline: 0px; text-size-adjust: none; -webkit-tap-highlight-color: transparent; color: rgb(52, 52, 52); font-family: "Microsoft YaHei", Arial, sans-serif, 宋体; background-color: rgb(255, 255, 255);"><img src="https://chinakb.lenovo.com.cn/chinakb/prod-api/file/downloadFile?key=uniko/IMAGE/91e6b8e17d3404eda5a702bc45a7d3c6-1758158898077.png&name=mceclip6.png" width="900" style="cursor: pointer; border: 0px; outline: 0px; text-size-adjust: none; -webkit-tap-highlight-color: transparent; max-width: 100%; height: auto !important;"></p><p style="outline: 0px; text-size-adjust: none; -webkit-tap-highlight-color: transparent; color: rgb(52, 52, 52); font-family: "Microsoft YaHei", Arial, sans-serif, 宋体; background-color: rgb(255, 255, 255);">提示改密成功，点击登录</p><p style="outline: 0px; text-size-adjust: none; -webkit-tap-highlight-color: transparent; color: rgb(52, 52, 52); font-family: "Microsoft YaHei", Arial, sans-serif, 宋体; background-color: rgb(255, 255, 255);"><img src="https://chinakb.lenovo.com.cn/chinakb/prod-api/file/downloadFile?key=uniko/IMAGE/783f2f823e0aba5392c0c1b778d38110-1758158954655.png&name=mceclip7.png" width="900" style="cursor: pointer; border: 0px; outline: 0px; text-size-adjust: none; -webkit-tap-highlight-color: transparent; max-width: 100%; height: auto !important;"></p><p style="outline: 0px; text-size-adjust: none; -webkit-tap-highlight-color: transparent; color: rgb(52, 52, 52); font-family: "Microsoft YaHei", Arial, sans-serif, 宋体; background-color: rgb(255, 255, 255);"><img src="https://chinakb.lenovo.com.cn/chinakb/prod-api/file/downloadFile?key=uniko/IMAGE/1aa068c0beb5ecbaf3c73de957118ca4-1758158990616.png&name=mceclip8.png" width="900" style="cursor: pointer; border: 0px; outline: 0px; text-size-adjust: none; -webkit-tap-highlight-color: transparent; max-width: 100%; height: auto !important;"></p><p style="outline: 0px; text-size-adjust: none; -webkit-tap-highlight-color: transparent; color: rgb(52, 52, 52); font-family: "Microsoft YaHei", Arial, sans-serif, 宋体; background-color: rgb(255, 255, 255);">登录成功</p><p style="outline: 0px; text-size-adjust: none; -webkit-tap-highlight-color: transparent; color: rgb(52, 52, 52); font-family: "Microsoft YaHei", Arial, sans-serif, 宋体; background-color: rgb(255, 255, 255);"><img src="https://chinakb.lenovo.com.cn/chinakb/prod-api/file/downloadFile?key=uniko/IMAGE/d22daf722aedb45768dc2d382276af7c-1758159013691.png&name=mceclip9.png" width="900" style="cursor: pointer; border: 0px; outline: 0px; text-size-adjust: none; -webkit-tap-highlight-color: transparent; max-width: 100%; height: auto !important;"></p><h2 id="top_76" style="outline: 0px; text-size-adjust: none; -webkit-tap-highlight-color: transparent; color: rgb(52, 52, 52); font-family: "Microsoft YaHei", Arial, sans-serif, 宋体; background-color: rgb(255, 255, 255);"><strong style="outline: 0px; text-size-adjust: none; -webkit-tap-highlight-color: transparent;">本地账户</strong></h2><h3 id="top_78" style="outline: 0px; text-size-adjust: none; -webkit-tap-highlight-color: transparent; color: rgb(52, 52, 52); font-family: "Microsoft YaHei", Arial, sans-serif, 宋体; background-color: rgb(255, 255, 255);"><strong style="outline: 0px; text-size-adjust: none; -webkit-tap-highlight-color: transparent;">忘记PIN</strong></h3><p style="outline: 0px; text-size-adjust: none; -webkit-tap-highlight-color: transparent; color: rgb(52, 52, 52); font-family: "Microsoft YaHei", Arial, sans-serif, 宋体; background-color: rgb(255, 255, 255);">本地账户输入多次密码会提示质询短语，如下图</p><p style="outline: 0px; text-size-adjust: none; -webkit-tap-highlight-color: transparent; color: rgb(52, 52, 52); font-family: "Microsoft YaHei", Arial, sans-serif, 宋体; background-color: rgb(255, 255, 255);"><img src="https://chinakb.lenovo.com.cn/chinakb/prod-api/file/downloadFile?key=uniko/IMAGE/2703d8af3eea3d8f7c19df2b7f00de59-1758159883799.png&name=mceclip10.png" width="900" style="cursor: pointer; border: 0px; outline: 0px; text-size-adjust: none; -webkit-tap-highlight-color: transparent; max-width: 100%; height: auto !important;"></p><p style="outline: 0px; text-size-adjust: none; -webkit-tap-highlight-color: transparent; color: rgb(52, 52, 52); font-family: "Microsoft YaHei", Arial, sans-serif, 宋体; background-color: rgb(255, 255, 255);">若输入质询短语后依旧不记得PIN，则无法使用PIN登陆，建议使用密码登陆后在系统下重新设置PIN</p><p style="outline: 0px; text-size-adjust: none; -webkit-tap-highlight-color: transparent; color: rgb(52, 52, 52); font-family: "Microsoft YaHei", Arial, sans-serif, 宋体; background-color: rgb(255, 255, 255);">打开设置——账户——登陆选项——PIN——我忘记了我的PIN</p><p style="outline: 0px; text-size-adjust: none; -webkit-tap-highlight-color: transparent; color: rgb(52, 52, 52); font-family: "Microsoft YaHei", Arial, sans-serif, 宋体; background-color: rgb(255, 255, 255);"><img src="https://chinakb.lenovo.com.cn/chinakb/prod-api/file/downloadFile?key=uniko/IMAGE/342fb098a0f351890be7984e6f41173b-1758160089649.png&name=mceclip11.png" width="900" style="cursor: pointer; border: 0px; outline: 0px; text-size-adjust: none; -webkit-tap-highlight-color: transparent; max-width: 100%; height: auto !important;"></p><p style="outline: 0px; text-size-adjust: none; -webkit-tap-highlight-color: transparent; color: rgb(52, 52, 52); font-family: "Microsoft YaHei", Arial, sans-serif, 宋体; background-color: rgb(255, 255, 255);">输入密码</p><p style="outline: 0px; text-size-adjust: none; -webkit-tap-highlight-color: transparent; color: rgb(52, 52, 52); font-family: "Microsoft YaHei", Arial, sans-serif, 宋体; background-color: rgb(255, 255, 255);"><img src="https://chinakb.lenovo.com.cn/chinakb/prod-api/file/downloadFile?key=uniko/IMAGE/c6bdbed11b2b1d9d53084bba16a2d104-1758160164022.png&name=mceclip12.png" width="900" style="cursor: pointer; border: 0px; outline: 0px; text-size-adjust: none; -webkit-tap-highlight-color: transparent; max-width: 100%; height: auto !important;"></p><p style="outline: 0px; text-size-adjust: none; -webkit-tap-highlight-color: transparent; color: rgb(52, 52, 52); font-family: "Microsoft YaHei", Arial, sans-serif, 宋体; background-color: rgb(255, 255, 255);">输入新的PIN</p><p style="outline: 0px; text-size-adjust: none; -webkit-tap-highlight-color: transparent; color: rgb(52, 52, 52); font-family: "Microsoft YaHei", Arial, sans-serif, 宋体; background-color: rgb(255, 255, 255);"><img src="https://chinakb.lenovo.com.cn/chinakb/prod-api/file/downloadFile?key=uniko/IMAGE/6208b030a7f9ce152bbbe1ea6fa6ec5e-1758160194714.png&name=mceclip13.png" width="900" style="cursor: pointer; border: 0px; outline: 0px; text-size-adjust: none; -webkit-tap-highlight-color: transparent; max-width: 100%; height: auto !important;"></p><h3 id="top_98" style="outline: 0px; text-size-adjust: none; -webkit-tap-highlight-color: transparent; color: rgb(52, 52, 52); font-family: "Microsoft YaHei", Arial, sans-serif, 宋体; background-color: rgb(255, 255, 255);"><strong style="outline: 0px; text-size-adjust: none; -webkit-tap-highlight-color: transparent;">忘记密码</strong></h3><p style="outline: 0px; text-size-adjust: none; -webkit-tap-highlight-color: transparent; color: rgb(52, 52, 52); font-family: "Microsoft YaHei", Arial, sans-serif, 宋体; background-color: rgb(255, 255, 255);">本地账户输错密码后提示如下</p><p style="outline: 0px; text-size-adjust: none; -webkit-tap-highlight-color: transparent; color: rgb(52, 52, 52); font-family: "Microsoft YaHei", Arial, sans-serif, 宋体; background-color: rgb(255, 255, 255);"><img src="https://chinakb.lenovo.com.cn/chinakb/prod-api/file/downloadFile?key=uniko/IMAGE/df7113f7bf2ca61ea802e776a0adbcf0-1758164491001.png&name=mceclip14.png" width="900" style="cursor: pointer; border: 0px; outline: 0px; text-size-adjust: none; -webkit-tap-highlight-color: transparent; max-width: 100%; height: auto !important;"></p><p style="outline: 0px; text-size-adjust: none; -webkit-tap-highlight-color: transparent; color: rgb(52, 52, 52); font-family: "Microsoft YaHei", Arial, sans-serif, 宋体; background-color: rgb(255, 255, 255);">此时密码登陆页面会出现“重置密码”选项</p><p style="outline: 0px; text-size-adjust: none; -webkit-tap-highlight-color: transparent; color: rgb(52, 52, 52); font-family: "Microsoft YaHei", Arial, sans-serif, 宋体; background-color: rgb(255, 255, 255);"><img src="https://chinakb.lenovo.com.cn/chinakb/prod-api/file/downloadFile?key=uniko/IMAGE/aa227c07635caa21936f28b10232697d-1758164526593.png&name=mceclip15.png" width="900" style="cursor: pointer; border: 0px; outline: 0px; text-size-adjust: none; -webkit-tap-highlight-color: transparent; max-width: 100%; height: auto !important;"></p><h4 id="top_108" style="outline: 0px; text-size-adjust: none; -webkit-tap-highlight-color: transparent; color: rgb(52, 52, 52); font-family: "Microsoft YaHei", Arial, sans-serif, 宋体; font-size: 14px; background-color: rgb(255, 255, 255);"><strong style="outline: 0px; text-size-adjust: none; -webkit-tap-highlight-color: transparent;">未创建安全问题</strong></h4><p style="outline: 0px; text-size-adjust: none; -webkit-tap-highlight-color: transparent; color: rgb(52, 52, 52); font-family: "Microsoft YaHei", Arial, sans-serif, 宋体; background-color: rgb(255, 255, 255);">若按照提示也不记得密码，且点击重置密码出现的是“此功能需要可移动介质……”等如下提示，则说明未创建安全问题，依旧不记得密码且当前无其他可进入系统的账户情况下，<span style="outline: 0px; text-size-adjust: none; -webkit-tap-highlight-color: transparent; color: rgb(224, 62, 45);"><strong style="outline: 0px; text-size-adjust: none; -webkit-tap-highlight-color: transparent;">则只能考虑重装系统，机器内数据会丢失</strong></span>；</p><p style="outline: 0px; text-size-adjust: none; -webkit-tap-highlight-color: transparent; color: rgb(52, 52, 52); font-family: "Microsoft YaHei", Arial, sans-serif, 宋体; background-color: rgb(255, 255, 255);"><img src="https://chinakb.lenovo.com.cn/chinakb/prod-api/file/downloadFile?key=uniko/IMAGE/68813b7c9b70134f3677be50691ec11a-1758164932756.png&name=mceclip18.png" width="900" style="cursor: pointer; border: 0px; outline: 0px; text-size-adjust: none; -webkit-tap-highlight-color: transparent; max-width: 100%; height: auto !important;"></p><h4 id="top_114" style="outline: 0px; text-size-adjust: none; -webkit-tap-highlight-color: transparent; color: rgb(52, 52, 52); font-family: "Microsoft YaHei", Arial, sans-serif, 宋体; font-size: 14px; background-color: rgb(255, 255, 255);"><strong style="outline: 0px; text-size-adjust: none; -webkit-tap-highlight-color: transparent;">已创建安全问题</strong></h4><p style="outline: 0px; text-size-adjust: none; -webkit-tap-highlight-color: transparent; color: rgb(52, 52, 52); font-family: "Microsoft YaHei", Arial, sans-serif, 宋体; background-color: rgb(255, 255, 255);">输入创建密码时的安全问题</p><p style="outline: 0px; text-size-adjust: none; -webkit-tap-highlight-color: transparent; color: rgb(52, 52, 52); font-family: "Microsoft YaHei", Arial, sans-serif, 宋体; background-color: rgb(255, 255, 255);"><img src="https://chinakb.lenovo.com.cn/chinakb/prod-api/file/downloadFile?key=uniko/IMAGE/1252360fd285cd02f03239a43c87cd62-1758164583381.png&name=mceclip16.png" width="900" style="cursor: pointer; border: 0px; outline: 0px; text-size-adjust: none; -webkit-tap-highlight-color: transparent; max-width: 100%; height: auto !important;"></p><p style="outline: 0px; text-size-adjust: none; -webkit-tap-highlight-color: transparent; color: rgb(52, 52, 52); font-family: "Microsoft YaHei", Arial, sans-serif, 宋体; background-color: rgb(255, 255, 255);">输入新密码</p><p style="outline: 0px; text-size-adjust: none; -webkit-tap-highlight-color: transparent; color: rgb(52, 52, 52); font-family: "Microsoft YaHei", Arial, sans-serif, 宋体; background-color: rgb(255, 255, 255);"><img src="https://chinakb.lenovo.com.cn/chinakb/prod-api/file/downloadFile?key=uniko/IMAGE/af54f5bce4b97398c52ff63558a296b5-1758164626145.png&name=mceclip17.png" width="900" style="cursor: pointer; border: 0px; outline: 0px; text-size-adjust: none; -webkit-tap-highlight-color: transparent; max-width: 100%; height: auto !important;"></p> SF页:
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